Restaurant Manager

Tung Lok Millennium Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant group in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure a positive guest experience. The ideal candidate will have proven experience in an upscale dining environment, demonstrate strong leadership abilities, and possess excellent customer service skills. Responsibilities include managing staff, resolving complaints, and maintaining high standards of food and service quality.

Qualifications

• Proven experience in a similar role within a high-volume or upscale restaurant.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage daily restaurant operations to ensure smooth running of operations.
• Lead, train, and motivate a team of the restaurant employees.
• Resolve customer complaints and feedback with professionalism.

Skills

Leadership

Problem Solving

Communication

Customer Service

Job description

Responsibilities:

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, and motivate a team of the restaurant employees
• Handle customer complaints, inquiries, and feedback professionally
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong leadership, organizational, and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment
• Able to work split shifts, weekends and public holidays
• Excellent communication and customer service skills

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