Restaurant Manager

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Restaurant Manager to oversee daily operations, manage staff training, and ensure excellent customer service. The ideal candidate will possess a Bachelor's degree in a relevant field and demonstrate strong leadership and financial management skills. This role involves coordinating operations, responding to customer complaints, and implementing efficient processes.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.

Responsibilities

• Manage day to day restaurant operations.
• Coordinating front and back of the house operations.
• Training / coaching of new and current staff.

Skills

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service oriented

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented