Local cafe chain looking for an Outlet Manager.
No experience will also be considered.
6 days work week.
Job Responsibilities
- Ensure staff follow their job description and code of conduct.
- Ensure staff prepare food according to the Company’s recipe and procedures.
- Maintain food cost below 26% by controlling portion sizes and minimizing wastage.
- Ensure first-in, first-out inventory management for all items.
- Monitor and update the build chart regularly, ensuring staff adherence.
- Order stock with only sufficient buffer, a maximum of one week’s supply, except for spices.
- Maintain cleanliness and tidiness of the kitchen at all times.
- Train staff consistently and monitor their progress.
- Conduct cleaning schedules, including opening, closing, and specific cleaning tasks at 2:30 pm, 7:00 am, and closing time.
- Organize staff work schedules and workload to ensure fast and quality service during peak hours.
- Provide excellent and personalized customer service.
- Hold weekly one-on-one meetings with staff to discuss career development and mindset training.
- Monitor customer and staff moods regularly.
- Walk through the floor and kitchen at least hourly to oversee operations.
Basic Employee Conduct
- Be punctual.
- Dress according to the company’s uniform policy.
- Wear uniform before starting your shift.
- Obey your supervisor within your scope of work.
- Do not disclose your salary to others.
- Maintain the company's good image with co-workers and customers.
- Work as a team and assist colleagues whenever possible.