Restaurant Manager

Borr Drilling; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company seeks a Restaurant Manager in Singapore to oversee all operations. The successful candidate will ensure high-quality service, manage staff effectively, and maintain financial and quality standards. Responsibilities also include enhancing customer satisfaction and promoting the brand through community engagement.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Extensive F&B knowledge including ingredients and dishes.
• Strong leadership and financial management skills.

Responsibilities

• Coordinate daily restaurant operations and supervise shifts.
• Deliver superior service and handle customer complaints.
• Control operational costs and maintain compliance with safety regulations.

Skills

Leadership

Customer Service

Financial Management

Food and Beverage Knowledge

Motivational Skills

Tools

OpenTable

PeachWorks

Job description

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills