At Chatterbox, we believe in the simple truth that food is the soul of society and eating is a sensorial affair. At the heart of each compelling dish is a history, a rich broth of heritage and culture.
Responsibilities
Understand operations flow for both front and back of house
Able to execute SOPs in outlets and ensure implementations are being carried out accordingly
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Schedule and manage manpower arrangements of outlets under supervision to achieve operation effectiveness
Motivate, develop and manage team members to achieve individual, team and business objectives
Coach and provide feedback to staff on quality of service and food rendered
Be service oriented, uphold quality, sincere, intimate customer relations service
Work closely with Executive Chef in achieving P&L goals
Liaise with various departments where necessary
Any other duties as assigned by Management
Qualifications
At least 3 years of F&B work experience in similar capacity
Willingness to work rotating shift hours, weekends and public holidays
Possess great service attitude
Passion for people & food
Energetic team player
Able and willing to coach and develop team members