Restaurant Manager

TIPO PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A vibrant restaurant company in Singapore is seeking a dedicated team member to oversee daily operations and maintain service standards. You will lead the team to provide exceptional customer service and ensure a positive dining environment. Ideal candidates are energetic, detail-oriented, and can work under pressure. Competitive pay up to $4000 per month and benefits including medical insurance are offered.

Benefits

Medical and dental insurance

Career growth opportunities

Team appreciation events

Qualifications

• Fun and energetic personality with a positive attitude.
• Ability to remain composed under pressure, especially during busy dining periods.
• Willingness to work overtime, weekends, and public holidays as needed.

Responsibilities

• Oversee daily operations and staff management.
• Ensure adherence to hygiene and customer service standards.
• Identify work hazards and report inconsistencies to management.

Skills

Customer service

Multitasking

Communication

Attention to detail

Job description

What You’ll Do

• Report directly to the Group Entity Manager.
• Demonstrate the ability to lead, be proactive, and have initiative.
• Oversee the daily operations on shifts.
• Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
• Ensure proper hygiene as prescribed in the company guidelines.
• Understand and manage the operational systems of the outlet they are based in.
• Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
• Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
• Responsible for planning and scheduling of staff, payroll and inventory management.
• Follow customer service and drinks per Standard of Procedures.
• Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
• Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
• Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
• Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
• Be the “Owner” and Role Model of the service initiative during your shift.
• Oversee the hiring and interview process of new applicants.
• Manage the appraisal process for the outlet.

What You’ll Bring

• Eye for detail.
• Fun and energetic personality with a positive attitude to serve with customer delight.
• Ability to multitask.
• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.
• Above all, a passion for what you do.

Why Us

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we\'ve got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent, Flexi Full Time

Pay: Up to $4000 per month