Restaurant Manager

CHINGU DINING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading dining establishment in Singapore seeks an experienced operations manager to oversee daily activities and ensure excellent customer service. The role requires a minimum of five years in the F&B industry, with key responsibilities including staff management, operational planning, and maintaining service quality standards. This position offers a chance to lead a dedicated team in a thriving dining environment, ensuring high standards are upheld while optimizing operational efficiency.

Qualifications

• Minimum 5 years experience in F&B operations.
• Excellent knowledge of F&B products and industry trends.
• Strong leadership skills.

Responsibilities

• Ensure smooth running of daily operations.
• Monitor staff performance and service quality.
• Resolve customer complaints professionally.

Skills

Leadership

Customer Service

Operational Planning

POS System Knowledge

Job description

Job Description:

• Ensure smooth running of the day-to-day operation.
• Assist in the development of strategic plans for operational activity.
• Optimize manpower with proper planning allocations.
• Ensure all staffs to deliver excellent customer service.
• Maintain the highest standard of service quality.
• Monitor staff performance including performance reviews.
• Manage and monitor cleanliness is maintained in accordance with the company’s standard operating procedures.
• Keep track and order supplies such as tableware, cooking utensils etc.
• Arrange for maintenance and repair of equipment and other services, when needed.
• Resolve customer complaints about food quality or service in a professional manner.
• Monitor sales collection tally with sales figures.
• Good knowledge on POS system.
• Any other responsibilities as assigned by Management.

Job Requirements:

• Minimum 5 years experience.
• Excellent knowledge of F&B products and industry trends.
• Great leadership skills.