Restaurant Manager

POSITIVE DELIGHTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations, ensure customer satisfaction, and manage staff. The ideal candidate will have excellent leadership skills, strong financial acumen, and a passion for providing outstanding customer service. Responsibilities include staff management, financial oversight, and ensuring compliance with health regulations.

Qualifications

• Ability to motivate, supervise, and delegate tasks effectively.
• Excellent verbal and written communication skills.
• Ability to handle customer complaints and resolve issues.
• Understanding of financial principles and budgeting.
• Ability to manage multiple tasks and prioritize effectively.
• Strong commitment to excellent customer service.

Responsibilities

• Opening and closing the restaurant.
• Managing staff schedules and payroll.
• Handling customer inquiries and complaints.
• Tracking sales and expenses.
• Ensuring compliance with food safety regulations.
• Training new employees.

Skills

Leadership and Management

Communication

Problem-Solving

Financial Acumen

Organizational Skills

Customer Service

Job description

A Restaurant Manager is responsible for overseeing all aspects of a restaurant's daily operations, ensuring customer satisfaction, managing staff, and controlling costs. They are crucial in maintaining a smooth-running and profitable establishment.

Key Responsibilities:

• Staff Management:Hiring, training, scheduling, and motivating staff; handling performance issues and employee relations.
• Customer Service:Ensuring a positive dining experience, addressing complaints, and maintaining a welcoming environment.
• Operational Management:Overseeing daily operations, including food preparation, service, and cleanliness, ensuring adherence to health and safety regulations.
• Financial Management:Controlling costs, managing budgets, tracking sales, and generating financial reports.
• Inventory Management:Ordering supplies, managing stock levels, and ensuring timely deliveries.
• Marketing and Promotion:Developing and implementing marketing strategies to attract customers and increase sales.
• Compliance:Ensuring adherence to food safety regulations, licensing laws, and other legal requirements.

Required Skills:

• Leadership and Management: Ability to motivate, supervise, and delegate tasks effectively.
• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and vendors.
• Problem-Solving: Ability to handle customer complaints, resolve issues, and make quick decisions under pressure.
• Financial Acumen: Understanding of financial principles, budgeting, and cost control.
• Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities effectively.
• Customer Service: Strong commitment to providing excellent customer service.

Typical Duties:

• Opening and closing the restaurant.
• Managing staff schedules and payroll.
• Handling customer inquiries and complaints.
• Tracking sales and expenses.
• Ensuring compliance with food safety regulations.
• Training new employees.
• Working with vendors to order supplies.
• Maintaining a clean and organized workspace.
• Developing and implementing marketing strategies.
• Preparing reports and analyzing data.
• Overseeing equipment maintenance