Restaurant Manager

MAMA SHELTER; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

MAMA SHELTER is seeking a director for its catering department as it prepares to open in Singapore. This pivotal role involves not only overseeing diverse culinary outlets but also ensuring an exceptional customer experience while managing a dedicated team. The ideal candidate will exhibit integrity, professionalism, and adaptability while fostering a positive team environment.

Qualifications

• Integrity and professionalism are core values.
• Ability to stay calm in tough situations.
• Transparency in motives and methods.

Responsibilities

• Manage catering department, including restaurant and bar.
• Recruit and supervise all restaurant staff.
• Ensure legal compliance and high customer experience standards.

Job description

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter creates unique living spaces and vibrant environments. These are atypical places where everyone feels at home, blending influences, freedoms, sensations, and emotions. Each Mama Shelter reflects the story of its city, offering guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter embodies a vibe: true urban refuges that are aesthetically pleasing, modern, welcoming, and lively. Regardless of your role, our goal is to make the customer experience unforgettable.

Our mission is to bring small moments of happiness to people. Our growth has provided great career opportunities through internal development and international mobility, without strict requirements for diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in diverse cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, established in 2021.

Our commitment to diversity and inclusion:

Mama is an inclusive company committed to recruiting and promoting diverse talent. Our advertisements are gender-neutral; the masculine form is used here for simplicity.

Job Description

Would you like to lead the opening of Mama Shelter Singapore?

The Mission:

Ensure our customers and teams are well taken care of. You will be the director of the catering department (restaurant, bar, and work/event spaces). In charge of developing the profitability of each outlet, you will participate in menu engineering and pricing strategies.

You will recruit, supervise, direct, and coordinate all restaurant staff, while managing other responsibilities. Ensuring legal compliance and maintaining high standards of customer experience are key parts of your role.

Qualifications

Made for You? Only if…

• You excel in tough situations: staying calm and making the right decisions when things get tricky.
• You are genuine: integrity and professionalism are your core values, and honesty is your default.
• Transparency is your principle: your motives, methods, and goals are clear and straightforward.
• You own your mistakes: you learn from them and help your team avoid them in the future.
• You believe in doing things right: honesty and fairness are non-negotiable.
• Confidentiality is your superpower: sensitive information stays secure.

Your Little Extras:

• You follow through: when you commit, you deliver.
• You are a team player and a solo star: you adapt to the situation.
• Your vibe is positive and approachable: you uplift those around you.
• You know your people: building relationships matters to you.
• You've got everyone’s back: teamwork makes the dream work.

Additional Information

We’re sure you know the beat:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.

Chorus: After the successful telephone interview, we will see you at Mama. Be ready!

(Chorus repeats depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us, whatever the outcome.