Restaurant Manager

MODU K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Restaurant Manager to oversee daily operations. The ideal candidate will be responsible for managing staff, ensuring compliance with regulations, and enhancing customer service. Candidates should possess a relevant degree and have demonstrated experience in restaurant or hospitality management, along with strong leadership skills.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership and financial management skills.
• Excellent communication and customer service skills.

Responsibilities

• Manage day-to-day restaurant operations ensuring positive outlet image.
• Coordinating front and back of house operations.
• Train and coach staff on customer service best practices.

Skills

Leadership

Communication

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality

Bachelor Degree in Retail Management

Bachelor Degree in related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented