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Restaurant Captain (Shisen Hanten)

OUE RESTAURANTS PTE. LTD.

Singapore

On-site

SGD 24,000 - 36,000

Full time

21 days ago

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Job summary

OUE RESTAURANTS PTE. LTD. is seeking a Guest Relations role for Shisen Hanten, a fine-dining restaurant blending Szechuan flavors with Japanese precision. The successful candidate will manage reservations, ensure guest satisfaction, and uphold strict hygiene standards, while working in a dynamic environment with a focus on customer relations.

Qualifications

  • Hardworking and self-motivated.
  • Able to work well under pressure in a fast-paced environment.
  • Positive attitude and team player.

Responsibilities

  • Manage reservations and host guests, maximizing seating capacity.
  • Welcome guests and assist with their needs in the restaurant.
  • Uphold hygiene standards and compliance with health regulations.

Skills

Attention to detail
Customer relations
Team player
Creativity
Ability to work under pressure

Job description

Located in the heart of the city, Shisen Hanten offers an elegant dining experience that blends bold Szechuan flavors with refined Japanese precision. Looking for a career in a fine-dining concept? Join us, for an exciting career ahead.

Responsibilities:

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity

· Be well equipped with the products and services the restaurant provides to assist and address guest queries

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats

· Assist guests with their baggage whenever possible

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

· Responsible for the compliance of all health, safety, and food hygiene legislation

· Be service oriented, uphold quality, sincere, intimate customer relations service

· Any other duties as assigned by Management

REQUIREMENTS

• Hardworking, self-motivated,

• Able to work well under pressure in a fast-paced environment

• Great attention to detail and creativity

• Positive attitude and team player

• Able and willing to work weekends, public holidays and on rotational shifts

• 5-day work week

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