RESTAURANT CAPTAIN

SOLO RISTORANTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent Italian restaurant in Singapore is seeking a skilled dining room manager. You will oversee service operations, manage communication between the staff, and ensure a high-quality experience for guests. Ideal candidates will have experience in upscale dining, exceptional organizational skills, and proficiency with reservation software. This role requires flexibility to work evenings and weekends.

Qualifications

• Proven experience in a high-volume, upscale restaurant environment is strongly preferred.
• Exceptional organizational skills and the ability to multitask effectively under pressure.
• A professional and polished demeanor with outstanding verbal communication skills.

Responsibilities

• Oversee the dining floor to ensure smooth service and identify potential issues.
• Act as the central point of communication between the servers, kitchen, and management.
• Manage the dining room seating chart to optimize server sections.

Skills

Organizational skills

Verbal communication

Team-player attitude

Tools

Reservation software

Job description

We are an Italian Restaurant and we are looking for :

Key Responsibilities

• Oversee the dining floor to ensure smooth service and identify potential issues (e.g., slow-moving tables, pre-bussed tables, setup needs).
• Act as the central point of communication between the servers, kitchen, and management.
• Coordinate table turnover, ensuring tables are quickly and properly reset to the highest standard.
• Assist the service team as needed, including running food, refilling drinks, pre-bussing tables, and polishing silverware during peak times.
• Warmly greet all guests upon arrival and manage the reservation system and waitlist accurately.
• Skillfully manage the dining room seating chart to optimize server sections, balance the kitchen's pace, and minimize wait times.
• Escort guests to their tables, present menus, and introduce the server.
• Handle guest inquiries, special requests, and minor complaints with grace, professionalism, and a solution-oriented approach.
• Maintain a pristine and organized host stand and entrance area.
• Monitor and maintain the cleanliness and atmosphere of the entire dining area and restrooms throughout service.

Qualifications

• Proven experience in a high-volume, upscale restaurant environment is strongly preferred.
• Exceptional organizational skills and the ability to multitask effectively under pressure.
• A professional and polished demeanor with outstanding verbal communication skills.
• Expertise with reservation software (e.g., OpenTable, Resy) is a must.
• A proactive, team-player attitude with a strong sense of urgency.
• Must be flexible and available to work evenings, weekends, and holidays.