RESTAURANT CAPTAIN

MINISTRY OF BIRYANI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality service provider in Singapore is seeking enthusiastic staff to provide excellent guest service. Responsibilities include greeting guests, assisting with reservations, serving food and beverages, and ensuring all guest needs are met promptly. The ideal candidate should possess a good command of English, a pleasing personality, and knowledge of food service standards.

Qualifications

• Good command in both spoken and written English.
• Should have a pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.

Responsibilities

• Greet and welcome guests promptly.
• Assist guests with table reservations and seating.
• Ensure guests are serviced within specified time.
• Serve food courses and beverages to guests.
• Record transaction/orders in Point of Sales systems.

Skills

Good command in both spoken and written English

Pleasing personality

Excellent guest service skill

Good knowledge of food and beverage service

Job description

Job Description

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Prerequisites:

• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service