Residential Concierge & Guest Experience Lead

Knight Frank; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading real estate advisory firm in Singapore is seeking a Concierge Officer to provide exceptional service and ensure a smooth living experience for residents. Key responsibilities include managing inquiries, coordinating concierge duties, and upholding safety standards in the estate. Ideal candidates are service-oriented and possess excellent interpersonal skills. This role offers growth opportunities in a collaborative environment.

Benefits

Opportunities for growth and career development

Supportive and collaborative team

Continuous learning and development

Qualifications

• Service-oriented and approachable with excellent interpersonal and problem-solving skills.
• Proficient in Microsoft Office.
• Able to work rotating shifts.

Responsibilities

• Provide professional and timely assistance to residents for all inquiries and requests.
• Manage concierge duties such as facility bookings, courier service and transportation arrangements.
• Handle incoming calls, deliveries and parcels accurately.
• Coordinate function room or event area setup to ensure smooth support.
• Uphold estate safety and maintain a welcoming, organized reception area at all times.

Skills

Service-oriented

Excellent interpersonal skills

Problem-solving skills

Proficient in Microsoft Office

Job description

A leading real estate advisory firm in Singapore is seeking a Concierge Officer to provide exceptional service and ensure a smooth living experience for residents. Key responsibilities include managing inquiries, coordinating concierge duties, and upholding safety standards in the estate. Ideal candidates are service-oriented and possess excellent interpersonal skills. This role offers growth opportunities in a collaborative environment.