Reserved Restaurant Manager

Fubao Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

一家领先的中式麻辣烫连锁品牌正在新加坡寻找一位店长。该角色负责运营管理、团队建设及市场营销等方面，要求候选人具备丰富的餐饮管理经验及双语沟通能力。提供竞争力薪资及专业培训，支持未来职业发展。

Benefits

竞争力的薪资

提供专业培训及晋升机会

年假及医疗保险

Qualifications

• 5年以上餐饮行业经验，至少2年连锁餐厅管理经验。
• 熟悉新加坡餐饮法规及劳工政策。
• 中英文流利。

Responsibilities

• 负责门店日常运营，保持高标准的清洁和食品质量。
• 招聘、培训及管理团队，组织员工培训。
• 分析消费习惯，策划促销活动。

Skills

数据敏感

抗压能力

文化适应力

Tools

POS系统

Excel

Job description

Employment Type: 3 Years Contract

Salary: starting from SGD2,800 after passing 3 months’ probation SGD4,800

Working Hours: 60 hours per week (including weekend and Public Holidays)

Reserved Manager -Singapore / 后备店长-新加坡

公司简介 | About Us

YANGGUOFU Malatang是中国领先的麻辣烫连锁品牌，深耕行业22年，拥有超过7000家门店，并拥有超过140家海外门店。我们以“新鲜食材+秘制汤底”为核心，打造年轻化、高性价比的餐饮体验。现因海外拓展战略需求，诚聘新加坡首店店长，共同将地道麻辣烫文化带入狮城！

YANGGUOFU Malatang is a leading Chinese Malatang chain with 22 years of industry experience, operating over 7000 stores in China and over 140 stores overseas. We focus on "fresh ingredients + signature soup bases" to deliver a youthful and affordable dining experience. As part of our global expansion, we are now seeking a Restaurant Manager for our flagship store in Singapore to bring authentic Malatang culture to Lion City!

岗位职责 | Key Responsibilities

1. 全面运营管理 Operation Management

• 负责门店日常运营，包括人员排班、食材采购、库存管理、设备维护、食品安全及卫生标准执行（符合新加坡SFA法规）。

• 保持高标准的清洁度、食品质量和氛围，体现我们对细节的真诚关注。

• 制定并执行销售策略，达成月度/年度营收、利润及成本控制目标。

• 优化运营流程，提升翻台率及客户满意度

· Oversee daily operations including staff scheduling, procurement, inventory control, equipment maintenance, and compliance with Singapore SFA food safety standards.

· Maintain high standards of cleanliness, food quality, and ambiance, reflecting our genuine care for details.

· Develop and execute sales strategies to achieve monthly/annual revenue, profit, and cost control targets.

· Optimize operational processes to improve table turnover rate and customer satisfaction

2. 团队建设与培训 Team Building & Training

• 招聘、培训及管理本地团队（前厅+后厨），打造高效协作文化。

• 定期组织产品知识、服务标准及企业文化培训，确保员工熟练掌握麻辣烫制作流程。

• Recruit, train, and manage local team members (front and back of house), fostering a culture of efficiency and collaboration.

• Conduct regular training on product knowledge, service standards, and corporate culture, ensuring staff mastery of Malatang preparation processes.

3. 市场与客户关系 Marketing & Customer Engagement

• 分析新加坡本地消费习惯，策划促销活动（如节日营销、线上外卖平台合作）。

• 维护客户关系，处理投诉并建立忠诚度计划（如会员系统）。

• Analyze local consumer preferences in Singapore, plan promotional campaigns (e.g., holiday events, partnerships with food delivery platforms).

• Manage customer relationships, resolve complaints, and implement loyalty programs (e.g., membership systems).

4. 跨文化沟通Cross-Cultural Communication

• 作为新加坡自营首店，确保文化及管理理念的准确传达。

• 定期向总部汇报经营数据及市场洞察。

• to ensure the accurate communication of cultural and management concepts.

• Report regularly to HQ on business performance and market insights.

5. 其它Others

· Other duties as assigned by the Management.

· 管理层有权利指定的其他职责。

任职要求 | Requirements

1. 硬性条件 Mandatory Qualifications

• 5年以上餐饮行业经验，至少2年连锁餐厅管理经验（新加坡本地经验优先）。

• 熟悉新加坡餐饮法规（如SFA、NEA要求）及劳工政策。

• 中英文流利（需对接总部及管理多元文化团队）。

• 5+ years in the F&B industry, with 2+ years in chain restaurant management (local Singapore experience preferred).

• Knowledge of Singapore F&B regulations (e.g., SFA, NEA) and labor policies.

• Fluent in English and Mandarin (to liaise with HQ and manage multicultural teams).

2. 核心能力 Core Competencies

• 数据敏感：熟练使用POS系统及Excel分析销售数据。

• 抗压能力：适应快节奏环境，灵活处理突发状况（如客诉、人力短缺）。

• 文化适应力：理解中国麻辣烫文化与新加坡本地口味的融合。

• Data-driven: Proficient in POS systems and Excel for sales analysis.

• Resilience: Thrive in a fast-paced environment, resolve emergencies (e.g., complaints, staffing issues).

• Cultural Adaptability: Balance authentic Malatang culture with local Singaporean tastes.

3. 福利待遇 | Benefits Compensation & Benefits

• 有竞争力的薪资，具体面议。

• 提供餐饮行业专业培训及海外晋升机会（未来东南亚区域管理岗位）。

• 年假、医疗保险及业绩分红。

• **试用期三个月，通过考核后任店长享受店长薪资和福利待遇(附带其他条款和条件)

• Competitive salary, negotiable based on experience.

• Professional training and overseas career advancement opportunities (e.g., future regional roles in Southeast Asia).

• Annual leave, Sick leave, medical insurance, and performance-based bonuses.

• ** You will be entitled to 14 days annual leave, if you have successfully passed 3 months probation (other terms and conditions applies)