Research Coordinator (DMOKN)

NATIONAL CANCER CENTRE OF SINGAPORE PTE LTD; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

The NCCS Division of Medical Oncology is seeking a Research Coordinator to support GI oncology, supportive care, and health services research projects, including the STRONG programme and related studies.

You will coordinate day‑to‑day study activities, obtain consent, manage data and regulatory submissions, conduct interviews, and assist patient navigation and care coordination within a multidisciplinary team.

Qualifications

• Degree in Life Sciences or related health‑science field.
• Experience with patient-facing roles is an advantage.
• Some qualitative research skills including interviews and analysis.
• English (written and spoken) and Mandarin (spoken).
• Strong English writing and communication skills.
• Ability to manage multiple tasks concurrently.
• Proficient in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Motivated, patient-centric, able to engage multiple stakeholders.
• Independent with initiative.

Responsibilities

• Coordinate day‑to‑day conduct of assigned studies from start-up to completion.
• Recruit, screen and consent study participants per protocols.
• Coordinate study visits, data collection, interviews, and follow-up.
• Prepare and manage IRB submissions and renewals.
• Maintain study databases and regulatory files.
• Support data collection and management of large datasets.
• Liaise with investigators, clinical teams, and stakeholders for compliance.

Skills

English communication

Mandarin

Multitasking

Academic writing

Interpersonal skills

Team coordination

Microsoft Office

Education

Life Sciences degree

Tools

Sunrise Clinical Manager

Job description

The NCCS Division of Medical Oncology is looking for a motivated and enthusiastic individual to join our research team as a Research Coordinator.

The Research Coordinator will support a portfolio of gastrointestinal (GI) oncology, supportive care, and health services research projects within the Division. Current initiatives include the STRONG (Supportive Care, Integrated Treatment, And Rehabilitation to Improve Outcomes in Gastrointestinal Cancer) programme, a multidisciplinary supportive care programme for patients with GI cancers; a clinical study evaluating an intervention to alleviate chemotherapy-related nausea; and an infectious disease research study involving qualitative interviews.

Working closely with Principal Investigators, clinicians, and research collaborators, the incumbent will coordinate and manage research projects, including participant recruitment, study coordination, ethics and regulatory submissions, maintenance of research documentation and logs, data collection, and project administration. The role also involves patient-facing responsibilities, including patient navigation and care coordination, as well as qualitative research activities such as conducting in-depth interviews, qualitative coding, thematic analysis, and dissemination of research findings. The incumbent may also support other research initiatives within the Division as required

Key Duties:

Research Study Coordination and Management

• Coordinate the day‑to‑day conduct of assigned research projects from study start‑up to completion.
• Recruit, screen and consent study participants according to approved study protocols.
• Coordinate study visits, assessments, data collection activities, interviews, and participant follow‑up.
• Prepare and manage IRB submissions, amendments, annual renewals, and study closure documents.
• Maintain study databases, recruitment logs, screening logs, regulatory files, and other essential study documentation.
• Support the collection, extraction, collation, and management of large‑scale retrospective and prospective datasets relevant to research studies.
• Liaise with investigators, clinical teams, participants, and external stakeholders to facilitate study conduct and ensure compliance with institutional and regulatory requirements.

Qualitative Research

• Conduct in‑depth and semi‑structured interviews with patients, caregivers, healthcare professionals, and other stakeholders.
• Assist in developing interview guides and qualitative study materials.
• Perform transcription, coding, and organisation of qualitative data.
• Conduct thematic analysis and support interpretation of findings.
• Contribute to the preparation of research reports, presentations, abstracts, and manuscripts.

Patient Navigation and Programme Support

• Support recruitment and onboarding of participants into STRONG programme.
• Administer questionnaires, functional assessments, and patient‑reported outcome measures.
• Assist patients in navigating appointments, referrals, and available support services.
• Respond to patients' queries (in person and through communication platforms) including but not limited to clarifications on appointments, health coaching, and directing clinical queries to the appropriate healthcare professional.
• Work closely with the multidisciplinary team to support programme implementation and continuity of care.

Administrative work and others

• Input all assessment data and patient communications into Sunrise Clinical Manager (SCM).
• Maintain and update the research databases with relevant information such as patient’s demographics, referrals, assessment results, patient’s progress, etc.

Key Requirements:

• Degree in Life Sciences or a related health‑science field (or equivalent).
• Prior patient‑facing experience is an advantage but not mandatory.
• Some qualitative research skills and experience, including at least some experience with conducting in‑depth interviews, and/or thematic analysis and interest in learning how to conduct research in cancer care.
• Able to communicate effectively in English (written and spoken) and Mandarin (spoken).
• Excellent academic writing and communication skills in English.
• Experience of successfully managing multiple tasks concurrently.
• Proficient in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Motivated, patient‑centric, and able to engage various stakeholders (patients, caregivers, healthcare professionals).
• Able to work independently with initiative.
• Comfortable with web‑based tools and communication applications (e.g., WhatsApp, FormSG).