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Molex, un leader mondial dans la fourniture de connecteurs, recherche un Représentant du Service Client pour assurer le bon fonctionnement des commandes et la satisfaction de la clientèle. Le candidat idéal aura une expérience adéquate, de solides compétences en communication et sera capable de travailler efficacement sous pression. Ce rôle implique une collaboration avec diverses équipes pour garantir des résultats optimaux et une expérience client exceptionnelle.
Your Job
As a Customer Service Representative at Molex Singapore, you will be the primary point of contact for order fulfillment activities. You will respond promptly and efficiently to inquiries from assigned customer accounts, coordinate post-order activities such as shipping, and manage complaint handling.
Our Team
You will be part of the Global Sales and Marketing Division, working closely with Sales Engineers, Quality, Finance, Supply Chain, IT, Product Managers, and other Molex entities. Externally, you will interact with customers, freight forwarders, and warehouse providers, ensuring seamless communication and service delivery.
What You Will Do
Who You Are (Basic Qualifications)
What Will Put You Ahead
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.