Rental Operations Agent

Exciting opportunity to join a growing team as part of an established, well-known brand in Singapore!

Here at Avis Budget Group, we are driven to be the best vehicle rental company in the world. We pride ourselves in the way we connect and engage with our customers and clients and seek to give them the best experience possible. For our staff, we support them with growth opportunities and combine this with their real-world experience, helping them to develop their careers. We are also recently recognised as a "Great Place to Work".

When you join Avis Budget Group you become part of a global team of 20,000 people, operating in 180 countries. Safe to say, many of our staff enjoy the benefits of moving to other countries for promotions.

About the Role

As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

What you’ll do

1. Interact with our customers face to face, promoting the Avis Budget Group brand
2. Completing rental transactions, contracts and bookings
3. Cleaning the interior and exterior of our vehicles according to company standards
4. Inspecting vehicles for any damages that occurred during the previous rentals

What we’re looking for

1. Applicants must have a full and valid driver’s licence
2. This is a full time position that requires opened availability to work days, weekends, nights, etc
3. Previous experience within retail, hospitality, customer service, sales or similar roles
4. Ability to work in a fast paced environment while delivering exceptional customer service
5. Ability to follow procedures and adhere to company guidelines and standards
6. Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

1. Competitive Salary
2. Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
3. Employee discounts on car rental across Avis Budget Group
4. Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
5. Full training provided to help you achieve your goals & reach your potential

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.