Remote Call Centre Agent (Philippines) (Remote)

inCall Systems, Inc.; Singapore; Remote; SGD 36,000 - 48,000; Full time

Job summary

A leading company in IT solutions is seeking a Telesales professional to join their team. The role focuses on generating leads, making appointments, and maintaining high productivity. Ideal candidates should have experience in B2B environments, excellent communication skills, and the ability to solution sell. Fluency in English and Tagalog is essential for liaising with customers.

Qualifications

• Experience in Finance, Insurance, or Technology solutions preferred.
• Ability to work independently with high productivity.
• Excellent verbal and written communication skills.

Responsibilities

• Generate qualified customer leads through cold calling.
• Make appointments with decision-makers.
• Update account/lead information in the CRM platform.

Skills

Self-motivated

Interpersonal communication

Solution selling

Fluent in English

Fluent in Tagalog

Education

Min 1 year of B2B experience in Telesales

Job description

WE ARE HIRING!

Create moments. Make a difference. Join us.

Responsibilities:

• Generate qualified customer leads following our B.A.N.T criteria through cold calling
• Make appointments with key decision-makers for follow-up meetings
• Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers
• Accurately updating account/lead information via our internal CRM platform
• Achieve monthly Key Performance Indicators (KPI) set
• Perform occasional ad-hoc duties assigned by the Team Leader

Requirements:

• Min 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry)
• Fluent in English / Tagalog as this position needs to liaise with Tagalog speaking customers
• Self-motivated and self-driven; able to work independently with little or no supervision while maintaining consistently high productivity
• The ability to "solution sell" rather than selling a product
• Excellent verbal, written and interpersonal communication skills