Remittance Officer (Customer Service)

Wandr; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a dynamic Fintech as part of Pay2Home, a licensed institution in Singapore, offering opportunities in customer support and sales. Play an essential role in helping customers send money while being part of a vibrant team. Enjoy competitive benefits including a sign-on bonus and performance incentives.

Benefits

Sign-on bonus*

Hospitalisation insurance

Sunday work allowance

Quarterly performance incentive

Yearly medical incentive

Onboarding training

Growth training opportunities

Free uniforms

Team building events

Qualifications

• Able to work independently.
• Willing to work on weekends & public holidays.
• Sales oriented.

Responsibilities

• Assist customers in sending money using our services.
• Generate customer interest and process enrolments.
• Achieve conversion and transaction targets.

Skills

Communication

Customer service

Attention to detail

Job description

Wouldn’t it be great to build your career at a homegrown Financial Institution that has received multiple entrepreneurship and break through business awards and repeatedly ranked as a top 1000 SME in Singapore? This is exactly what you’d be doing when you join the team at Pay2Home.

A role within Pay2Home represents an opportunity to join a Major Payments Institution and established Fintech, licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong.

If you’d like to work in a fast-paced and be a part of a great team of people, we would love to speak with you!

Primary Duties and Responsibilities:

• Demonstrate how customers can send money using our services or assist customers requiring assistance
• Provide complete information about our products and services and generate customer interest
• Perform customer enrolments and process remittances in line with policy
• Be part of our awesome marketing team to achieve the conversion and collective transaction targets

Attributes for Success

• Able to work independently
• Strong attention to detail
• Possess good communication skills
• Customer service and sales oriented
• Willing to work on Weekends & Public holidays
• Willing to travel to different event locations

Pay2Home offers an array of benefits, including:

• Sign-on bonus*
• Hospitalisation insurance
• Sunday work allowance
• Quarterly performance incentive
• Yearly medical incentive
• Onboarding training
• Personal growth training opportunities
• Free uniforms
• Team building events

Begin your career with us today?

• Outstanding career advancement opportunities await our teammates
• Encourage adaptability to our company's learning culture to improve and enhance our teammates’ work & personal life
• Practice vibrant and energetic office culture
• Attractive salary that commensurate with work experience

Work Arrangement

• Full Time
• Part Time / Flexible Arrangement available