Remittance Officer (Customer Service)

Wandr; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Financial Institution in Singapore is seeking customer-focused individuals to assist clients with money transfers and enhance service engagement. This role includes various responsibilities from customer support to marketing collaboration, and offers opportunities for personal growth. The ideal candidates should have strong communication skills, attention to detail, and a willingness to work flexible hours. Benefits include bonuses, insurance, and training programs.

Benefits

Sign-on bonus

Hospitalisation insurance

Quarterly performance incentive

Yearly medical incentive

Personal growth training opportunities

Team building events

Qualifications

• Able to work independently.
• Strong attention to detail.
• Possess good communication skills.
• Willing to work on weekends and public holidays.
• Willing to travel to different event locations.

Responsibilities

• Assist customers with sending money using our services.
• Provide information about products and services.
• Perform customer enrolments and process remittances.
• Work with the marketing team to achieve targets.

Skills

Customer service orientation

Good communication skills

Attention to detail

Independence

Job description

Wouldn’t it be great to build your career at a homegrown Financial Institution that has received multiple entrepreneurship and break through business awards and repeatedly ranked as a top 1000 SME in Singapore? This is exactly what you’d be doing when you join the team at Pay2Home.

A role within Pay2Home represents an opportunity to join a Major Payments Institution and established Fintech, licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong.

If you’d like to work in a fast-paced and be a part of a great team of people, we would love to speak with you!

Primary Duties and Responsibilities:

• Demonstrate how customers can send money using our services or assist customers requiring assistance
• Provide complete information about our products and services and generate customer interest
• Perform customer enrolments and process remittances in line with policy
• Be part of our awesome marketing team to achieve the conversion and collective transaction targets

Attributes for Success

• Able to work independently
• Strong attention to detail
• Possess good communication skills
• Customer service and sales oriented
• Willing to work on Weekends & Public holidays
• Willing to travel to different event locations

Pay2Home offers an array of benefits, including:

• Sign-on bonus*
• Hospitalisation insurance
• Sunday work allowance
• Quarterly performance incentive
• Yearly medical incentive
• Onboarding training
• Personal growth training opportunities
• Free uniforms
• Team building events

Begin your career with us today?

• Outstanding career advancement opportunities await our teammates
• Encourage adaptability to our company's learning culture to improve and enhance our teammates’ work & personal life
• Practice vibrant and energetic office culture
• Attractive salary that commensurate with work experience

Work Arrangement

• Full Time
• Part Time / Flexible Arrangement available