Relationship Manager - Retail Banking (ID: 680136)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A leading company in the banking sector seeks an experienced professional to acquire high-value accounts in Singapore's market. The role involves sales outreach, maintaining relationships with key accounts, and ensuring compliance with regulatory standards. Ideal candidates will have a degree in a related field and proven retail banking experience, alongside strong communication and interpersonal skills.

Qualifications

• Proven experience in a retail banking or relationship management role (2–5 years preferred).
• Strong knowledge of consumer banking products.
• Ability to work independently and within a team to meet targets.

Responsibilities

• Acquiring high net worth individual bank accounts and related KYC documentation.
• Sourcing customers through outbound calls and physical visits.
• Ensuring adherence to KYC and AML/CFT norms.

Skills

Interpersonal Skills

Communication Skills

Sales Skills

Customer-centric Mindset

Education

Bachelor’s degree in Business, Finance, Economics, or a related field

Job description

Job Purpose:

To acquire high quality and high value accounts and deposits from targeted segment in Singapore market and cross sell relevant services and products such as Home Loan, Remittances etc based on extant and applicable regulatory framework

Core Responsibility:

• New High Net Worth Individual/Qualified Depositor Bank Account Opening and related KYC documentation

• To source customers through outbound phone calls (cold calls) and physical visits to Individuals with a view to acquire deposit accounts

  • Scouting and reaching out to target set of clients

  • Reaching out to target clients

  • Outbound customer outreach and doing sales pitch

  • Doing individual KYC

  • Cross sell remittances and Home loan and other relevant products/services

• Ensure adherence to the Know Your Customer (KYC) and AML/CFT norms

• Maintaining relationship with Key Accounts and ensure timely processing of remittance transactions

• To attend to customer queries/complaints and ensure they are resolved and nil escalation / operational loss to bank

• To ensure complete adherence to regulatory guidelines and organizational policies and procedures

• Any other relevant task or project as assigned by the Reporting Manager

  Requirements:

  • Bachelor’s degree in Business, Finance, Economics, or a related field

  • Proven experience in a retail banking or relationship management role (2–5 years preferred)

  • Strong knowledge of consumer banking products and services

  • Excellent interpersonal, communication, and sales skills

  • Customer-centric mindset with the ability to build trust and rapport

  • Ability to work independently and within a team to meet targets

  • High level of integrity and professionalism

  Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
  
  EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
  
  By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available athttps://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy