A leading bank in Singapore is seeking candidates for a client acquisition and servicing role, requiring a Bachelor's degree and at least 2 years of experience in consumer retail banking. Responsibilities include executing sales activities, servicing client accounts, and ensuring compliance with regulations. Strong communication and sales skills are essential. This position offers an opportunity to excel in a dynamic banking environment.
Qualifications
Bachelor Degree in a relevant field.
Minimum 2 years of relevant experience in consumer retail banking.
Proven sales performance with no complaints in the past 12 months.
Responsibilities
Organize and execute sales programs.
Perform ongoing servicing of client accounts.
Ensure compliance with regulatory requirements.
Skills
Excellent communication skills
Interpersonal skills
Sales skills
Team player
Customer service orientation
Education
Bachelor Degree in Banking/Business Administration/Economics
Job description
Key Responsibilities
Client Acquisition
Organise, execute and participate in sales activities and programs
Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank&aposs defined goals and revenue
Participate and support consumer sales marketing activities for customers&apos acquisition and retention
Client Servicing
Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
Promote the Bank&aposs products and services
Cross-sell to existing bank customers to expand customer&aposs share of wallet
Adhering to high service level
Promptly attend to customer&aposs enquiries and other servicing matters
Compliance and Regulations
Adhere to banks and regulatory requirements and uphold strong customer service experience
Ensure sales are conducted in accordance with the internal and external regulatory requirements
Qualifications
Requirements:
Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification
Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months
Excellent communication and interpersonal skills
Highly motivated and a good team player
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