Relationship Manager, Premier Banking

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• Organise, execute and participate in sales activities and programs
• Solicit new customers or increase product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customer acquisition and retention
• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhere to high service levels
• Promptly attend to customer's enquiries and other servicing matters

Key Responsibilities

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increase product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customer acquisition and retention

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhere to high service levels
• Promptly attend to customer's enquiries and other servicing matters

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Qualifications

• Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification
• Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
• High achiever in previous capacity with no adverse sales or service-related complaints in the past 12 months
• Excellent communication and interpersonal skills
• Highly motivated and a good team player

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development