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Relationship Manager - Business Banking

ICICI Bank Limited

Singapore

On-site

SGD 50,000 - 80,000

Full time

29 days ago

Job summary

ICICI Bank is seeking a Relationship Manager for Business Banking to engage high-value customers and provide specialized banking solutions for MSMEs and mid-size corporates. The role includes customer service, business development, and portfolio management, requiring strong educational qualifications and interpersonal skills.

Qualifications

  • Educational qualifications in MBA, CA, or Engineering.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with various teams.

Responsibilities

  • Drive business growth through customer engagement and banking solutions.
  • Collaborate with teams for fulfilling client requirements.
  • Ensure portfolio quality and due diligence on loans.

Skills

Communication
Sales
Negotiation
Client Relationship Management
Market Research

Education

MBA
Chartered Accountants
Engineers
Graduates with relevant experience

Tools

CRM Software
MS Office

Job description

    As a Relationship Manager - Business Banking at ICICI Bank, you will have the opportunity to engage with high-value customers and provide 360-degree banking solutions for Micro, Small, and Medium Enterprises (MSME) as well as mid-size corporates. Your role will involve collaborating with various teams within the Bank to ensure prompt fulfillment of client requirements and expanding market reach through the identification of new business opportunities and relationships. Upholding the Bank's philosophy of Fair to Customer, Fair to Bank, you will play a key role in making ICICI Bank the preferred choice among the target group. Your responsibilities will include customer service, business development, cross-selling, portfolio quality enhancement, and providing customized banking solutions in alignment with the Bank's values.Key ResponsibilitiesCustomer Service: Collaborate with customers throughout their life cycle, offering suitable products and services based on their financial needs.Business Development: Drive growth in Deposits and Loan books by providing comprehensive banking solutions tailored to customer requirements.Cross Selling & Collaboration: Identify and offer products that align with customer needs while working closely with other bank teams for optimal product offerings.Enhance Portfolio Quality: Ensure the quality of the loan book by conducting due diligence on business flows and addressing overdue accounts.Customized Solutions: Work with product specialists, subject matter experts, and credit/service teams to develop structured and customized solutions for customers.Uphold Values: Demonstrate a commitment to the core values of being Fair to Customer and Fair to Bank.Key Qualifications & SkillsEducation Qualification: MBA, Chartered Accountants, Engineers, and Graduates with relevant work experience in Relationship Management across industries.Team Synergy: Ability to collaborate with diverse teams for on-ground support and deliver required enablers.Innovative Approach: Develop and implement sales and customer relationship strategies, processes, and structures.Communication Skills: Possess strong oral and written communication skills.Market Awareness: Monitor industry trends, customer preferences, and potential partnerships for strategic decision-making.Success FactorsBuilding relationships effectivelyDeep understanding of customer needsAssessment of creditworthinessKnowledge of core banking offeringsExcellent communication skillsAbout The Business Group,

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