Registration Services, Officer

STATE STREET FUND SERVICES (SINGAPORE) PTE. LIMITED; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

STATE STREET FUND SERVICES (SINGAPORE) PTE. LIMITED is seeking a Registration Services Officer to prepare, review, and sign off trade packages with precision, while addressing queries, audits, and ad hoc financial reports.

You will develop strong client relationships for fund of funds trading documents and manage inquiries and escalations throughout onboarding and conversions. You will monitor transaction postings, tag investments, and own the posting process, coordinating with the overseas

Qualifications

• Detail-oriented mindset with ability to spot minute differences in documents.
• Accountability and customer-service mindset with strong problem-solving in a fast-paced environment.
• Excellent organization and prioritization in a constantly updating task landscape.
• Able to influence and communicate ideas to team members, seniors, and clients.
• Capable of working independently, coaching, and leading initiatives.
• Maintains a polished, professional outlook and demeanor.

Responsibilities

• Prepare, review and signoff trade packages to exact standards and resolve related queries.
• Develop strong client relationships for fund of funds trade document management services; manage inquiries and escalations.
• Monitor and review transaction postings; take ownership of posting process and liaise with internal teams.

Skills

Detail-oriented

Accountability

Customer service

Problem solving

Organization

Prioritization

Influencing & communication

Independent work

Professionalism

Education

Fund administration experience

KYC/AML experience

Knowledge of alternative investments

Fund of Funds trading documents knowledge

Job description

As Registration Services Officer you will Prepare, review, signoff trade packages with precise standards and resolve trade package related queries, audits and other ad hoc financial reports as required.

Develop strong client relationships relative to fund of funds trade document management services component. Manage client inquiries and escalation. Support onboarding, conversions, and client change activities, ensure successful implementation and manages expectations. Assist in client meetings and presentations

Monitor, process and review transaction posting, investment ID tagging. Take ownership of transaction posting process and liaise with internal team.

Coordinate with and train overseas support team where necessary

Track outstanding queries and issues; be detail oriented and prioritize effectively. Ensure queries are being managed in a timely and positive manner

Ensure all activities are completed in line with internal standards and review as required; ensure appropriate policies and procedures are in place and adhered to by the functional team. Support continuous improvement forums enabling teams and peer groups to identify and recommend opportunities.

Engage in an industry leading workforce. Drive personal and team improvements using all available resources. Promote a collaborative environment across businesses and jurisdictions, fostering change and innovation; always demonstrate a positive attitude to all instructed business related changes.

Exercise discretion and judgment with regard to matters of significance such as identifying and implementing process improvements and driving project work to achieve efficiencies.

Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities.

Act in accordance with Risk Excellence and role model Ethical behavior and decision making.

What we value

These skills will help you succeed in this role

• Detail-oriented mindset, ability to spot and distinguish minute differences in documents
• A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment
• Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated.
• An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients
• Ability to work independently, to coach, mentor, and lead initiative
• A polished, professional outlook and manner

Education & Preferred Qualifications

• Prior fund administration and/or fund KYC/AML experience
• Knowledge of Alternative investment Products including Hedge Fund, Private Equity and Hybrid
• Exposure to Fund of Funds trading process, pricing, corporate action, commitment and cash flow
• Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
• 3+ years of product knowledge; strong fund of funds trading documents knowledge a plus especially subscription, redemptions, transfers, proxy, corporate action
• Comprehensive procedural, technical and product knowledge of the Fund Administration business and Fund of Funds operations are required.