Registration Services, Officer

1541 SS FUND SVCS (SGP) PTE LTD; Singapore; On-site; SGD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible work-life support

Volunteer days

Job summary

State Street Corp is seeking a Registration Services Officer in Singapore to prepare, review and signoff trade packages with precision, and resolve related queries. You will support onboarding, conversions and client change activities, ensuring successful implementation and client satisfaction.

You will monitor transaction postings, investment ID tagging and coordinate with global teams; maintain risk/compliance, drive process improvements and foster a collaborative environment across

Qualifications

• Experience in fund administration and related trade documentation is preferred.
• Knowledge of Fund of Funds trading documents (subscription, redemption, transfers) is a plus.
• KYC/AML experience for funds is desirable.
• Minimum 3+ years of fund product knowledge and exposure to fund operations.

Responsibilities

• Prepare, review and signoff trade packages to precise standards.
• Resolve trade package queries, audits and ad hoc financial reports.
• Support onboarding, conversions and client change activities for successful implementation.
• Assist in client meetings and presentations; manage client inquiries.
• Monitor, process and review transaction posting and investment ID tagging.
• Track outstanding queries and issues and escalate as needed; ensure timely management.

Skills

Detail-oriented

Customer service

Problem solving

Organization

Communication

Independence

Leadership

Professional demeanor

Education

Fund administration experience

Fund of Funds knowledge

KYC/AML experience

3+ years fund product knowledge

Job description

As Registration Services Officer you will Prepare, review, signoff trade packages with precise standards and resolve trade package related queries, audits and other ad hoc financial reports as required. Develop strong client relationships relative to fund of funds trade document management services component. Manage client inquiries and escalation. Support onboarding, conversions, and client change activities, ensure successful implementation and manages expectations. Assist in client meetings and presentations Monitor, process and review transaction posting, investment ID tagging. Take ownership of transaction posting process and liaise with internal team. Coordinate with and train overseas support team where necessary Track outstanding queries and issues; be detail oriented and prioritize effectively. Ensure queries are being managed in a timely and positive manner Ensure all activities are completed in line with internal standards and review as required; ensure appropriate policies and procedures are in place and adhered to by the functional team. Support continuous improvement forums enabling teams and peer groups to identify and recommend opportunities. Engage in an industry leading workforce. Drive personal and team improvements using all available resources. Promote a collaborative environment across businesses and jurisdictions, fostering change and innovation; always demonstrate a positive attitude to all instructed business related changes. Exercise discretion and judgment with regard to matters of significance such as identifying and implementing process improvements and driving project work to achieve efficiencies. Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities. Act in accordance with Risk Excellence and role model Ethical behavior and decision making.

What we value

• Detail-oriented mindset, ability to spot and distinguish minute differences in documents
• A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment
• Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated.
• An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients
• Ability to work independently, to coach, mentor, and lead initiative
• A polished, professional outlook and manner

Education & Preferred Qualifications

• Prior fund administration and/or fund KYC/AML experience
• Knowledge of Alternative investment Products including Hedge Fund, Private Equity and Hybrid Exposure to Fund of Funds trading process, pricing, corporate action, commitment and cash flow
• Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
• 3+ years of product knowledge; strong fund of funds trading documents knowledge a plus especially subscription, redemptions, transfers, proxy, corporate action
• Comprehensive procedural, technical and product knowledge of the Fund Administration business and Fund of Funds operations are required.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.