REGISTRATION EXECUTIVE (TEMPORARY CONTRACT UNTIL END APRIL 2026)

EXPERIA EVENTS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in event management seeks an Event Registration Coordinator to oversee registration operations for various events. The role involves managing registration platforms, assisting with inquiries, and ensuring compliance with data privacy regulations. Ideal candidates should have a diploma or degree in relevant fields and possess strong communication skills.

Qualifications

• Prior experience in event registration, customer service or hospitality preferred.
• Strong attention to detail and ability to manage data accurately.
• Comfortable working in fast-paced, deadline-driven environments.

Responsibilities

• Assist in managing online and onsite event registration platforms including setup and troubleshooting.
• Handle delegate inquiries and provide timely assistance via email or phone.
• Support onsite registration operations including staffing and equipment setup.

Skills

Communication

Interpersonal skills

Attention to detail

Customer service

Education

Diploma or Degree in Business, Events Management or related field

Tools

MS Office

Event registration software

Job description

Key Responsibilities:

• Assist in managing online and onsite event registration platforms including setup, testing and troubleshooting.
• Process registrations, confirm payments and maintain accurate attendee records.
• Coordinate with sales and marketing teams to validate participant data.
• Handle delegate inquiries and provide timely assistance via email, phone or messaging platforms.
• Prepare and issue registration materials, badges, tickets and access passes.
• Support onsite registration operations including staffing, equipment setup and queue management.
• Generate reports on registration numbers, attendance metrics and post-event analysis.
• Assist in managing VIPs, speakers and sponsors with special registration needs.
• Ensure GDPR or data privacy compliance in handling personal data.
• Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
• Contribute to improving the overall registration and guest experience.
• Perform day-to-day administrative functions and be the point-of-contact for both internal and external parties to ensure successful implementation and delivery of the project tasks.
• Perform such other roles and duties as directed from time to time by the Director and Registration Lead.

Requirements:

• Diploma or Degree in Business, Events Management or related field.
• Proficiency in MS Office.
• Prior experience in event registration, customer service or hospitality is preferred.
• Familiarity with event registration software.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to manage data accurately.
• Comfortable working in fast-paced, deadline-driven environments.
• Willingness to work extended hours during event periods