Regional Trade Operations Executive (Import/Export)

TRITON AI PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading enterprise in the global import-export industry is seeking a proactive Sales Support Executive to enhance sales operations. This role involves managing sales orders, coordinating logistics, and providing exceptional support to clients, particularly Chinese-speaking partners. Ideal candidates should hold a relevant diploma or degree, possess 1-3 years of experience, and be proficient in Mandarin along with Microsoft Office. Join a dynamic team in a highly respected organization known for quality and reliability.

Qualifications

• Experience in a sales support, logistics, or trading role.
• Strong familiarity with international trade documentation.
• 1-3 years of relevant work experience.

Responsibilities

• Provide administrative and coordination support to the sales team.
• Prepare and manage sales orders, quotations, and documentation.
• Liaise with suppliers and logistics teams for shipment coordination.

Skills

Attention to detail

Communication in Mandarin

Proficiency in Microsoft Office

Education

Diploma or Degree in Business Administration, International Trade, Logistics

Tools

ERP systems

Job description

Our client is a multi-billion-dollar enterprise with over two decades of proven success in the global import-export industry. Renowned for their leadership in trading premium building and construction-related products, they have established a strong international presence and a reputation for quality, reliability, and innovation.

To support their expanding business, they are looking for a proactive and detail-oriented Sales Support Executive to join the team.

Key Responsibilities

• Provide administrative and coordination support to the sales team to ensure smooth sales operations.
• Prepare and manage sales orders, quotations, proforma invoices, shipping documents, and export/import documentation (e.g., commercial invoices, packing lists, bills of lading, certificates of origin).
• Liaise closely with suppliers, freight forwarders, and internal logistics teams to coordinate shipment and delivery schedules.
• Maintain accurate records of customer interactions, order status, and sales data in the system.
• Monitor inventory levels and assist in stock planning and reporting.
• Handle client inquiries, provide after-sales service, and ensure a high level of customer satisfaction.
• Work closely with Chinese-speaking clients and partners to facilitate clear communication and timely updates.
• Support the preparation of sales reports, forecasts, and documentation for internal review.
• Assist in the organization of trade shows, exhibitions, and other marketing activities as needed.

Requirements

• Diploma or Degree in Business Administration, International Trade, Logistics, or a related discipline.
• 1–3 years of experience in a sales support, logistics, or trading role, preferably within the import/export sector.
• Strong familiarity with international trade documentation and processes.
• Able to communicate in business Mandarin as the clients/partners are Chinese-speaking.
• Proficient in Microsoft Office applications; experience with ERP systems is an advantage.

CEI Registration Number: R1980724
EA License Number: 21C0661
Company Registration Number: 201127615M