Regional Project Analyst - ShopeeFood (2026 Graduate)

Shopee; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Shopee is looking for a candidate for its Regional Business Intelligence & Planning team in Singapore. In this role, you will prepare reports and present actionable insights on merchant performance, track key performance indicators, and diagnose operational challenges through data analysis.

You will collaborate with local and regional teams to implement effective strategies and engage with stakeholders to align project details. A Bachelor's degree in a relevant field and strong analytical skills are required for success in this dynamic environment.

Qualifications

• Bachelor’s degree in a relevant field.
• Experience in a tech company or startup preferred.
• Strong analytical skills to transform data into insights.
• Excellent communication for stakeholder engagement.
• Ability to manage multiple priorities effectively.
• Comfortable in a dynamic, fast-paced environment.

Responsibilities

• Prepare reports and insights on merchant performance trends.
• Track KPIs, merchant program adoption, and success metrics.
• Analyze operational challenges and develop improvement plans.
• Collaborate with teams to implement effective policies.
• Benchmark operations against competitors and recommend practices.

Skills

Analytical skills

Communication

Problem-solving

Attention to detail

Organizational skills

Education

Bachelor’s degree in Business Administration, Analytics, Economics, Finance or a related field

Job description

About The Team

The ShopeeFood Regional Business Intelligence & Planning team plays a critical role in supporting ShopeeFood’s overall strategy and planning. We drive alignment across markets by standardising processes, establishing best practices, and providing senior management with the data and insights needed for informed decision‑making.

Job Description

Performance Analysis & Reporting

• Prepare reports and present actionable insights to senior stakeholders on overall merchant performance, identifying key trends and growth opportunities.
• Help track key performance indicators (KPIs), merchant program adoption, and program success metrics across the region.
• Define and standardize the methodology/definition for key metrics, providing clear analytical direction for local merchant management teams to focus on.

Strategy & Planning

• Diagnose merchant-related operational challenges (e.g. slow merchant preparation time) through data analysis and develop data-driven improvement plans.
• Collaborate with local and regional teams to design and implement effective incentive and penalty policies to improve merchant behavior and performance (e.g. reducing merchant-induced cancellation rates, improving product listing quality).
• Benchmark ShopeeFood's operations processes against competitor platforms and continuously adapt or recommend new best practices for our merchant ecosystem.

Stakeholder Management & Alignment

• Coordinate with local and regional teams to align on project scope, details, and implementation plans.
• Collaborate with cross-functional teams to strengthen project management processes and share best practices.

Requirements

• Bachelor’s degree in Business Administration, Analytics, Economics, Finance or a related field.
• Internship or work experience in a tech company or fast-paced startup is a plus.
• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.
• Excellent communication and interpersonal skills to work effectively with diverse stakeholders.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proactive, adaptable, and comfortable working in a fast-paced, dynamic environment.