Regional Programme Director | Payroll & HR Technology

JAC Recruitment; Singapore; On-site; SGD 120,000 - 210,000; Full time

Job summary

JAC Recruitment in Singapore is seeking a seasoned Senior Project Delivery Lead to steer regional client implementations across APAC. You will own end-to-end delivery, from requirements gathering to go-live, and ensure seamless onboarding of multinational clients.

You will manage multi-country project portfolios, coach managers, escalate issues to executives, and collaborate with Sales, Product, Engineering and Service Delivery to improve delivery frameworks. Travel regionally as needed.

Qualifications

• Bachelor's degree in business, information systems, HR or related discipline.
• PMP, PRINCE2 or equivalent certification is advantageous.
• 10+ years in project delivery or implementation; 5+ years regional/multi-country leadership.
• Experience with HRMS, HCM, payroll, ERP, EOR or enterprise SaaS platforms.
• Strong governance, budgeting, risk management and stakeholder alignment.
• Willingness to travel regionally.

Responsibilities

• Lead end-to-end regional client implementations across APAC.
• Manage a portfolio of multi-country projects within scope, time, budget.
• Coach and performance-manage project managers and implementation consultants.
• Serve as senior escalation point for clients and stakeholders.
• Collaborate with Sales, Product, Engineering and Delivery teams for successful outcomes.
• Drive governance, reporting, resource planning and risk management.
• Support sales opportunities with implementation planning and estimates.
• Gradually own regional project function and team leadership.

Skills

Project management

Regional leadership

Stakeholder management

HRMS/HRIS

ERP/payroll systems

SaaS platforms

Education

Bachelor's degree in business/information systems/HR

Tools

PMP/PRINCE2

Job description

Our client is a fast-growing global workforce solutions provider that enables organisations to manage employees, payroll operations and employment compliance across multiple international markets.

Responsibilities

• Lead end-to-end delivery of regional client implementation projects, including requirements gathering, solution configuration, testing, go-live and transition to operations.
• Manage a portfolio of concurrent multi-country projects, ensuring delivery within scope, timeline, budget and quality expectations.
• Provide leadership, coaching and performance management to project managers and implementation consultants across multiple countries.
• Act as the senior escalation point for clients and internal stakeholders, building relationships with HR, Finance, IT leadership and project sponsors.
• Collaborate closely with Sales, Pre-Sales, Product, Engineering and Service Delivery teams to ensure successful implementation outcomes and seamless client onboarding.
• Drive project governance, portfolio reporting, resource planning, risk management and continuous improvement of project methodologies and delivery frameworks.
• Support complex sales opportunities through implementation planning, effort estimation and client presentations.
• Gradually assume full ownership of the regional project function, including project portfolio, key client relationships and team leadership.

Requirements

• Bachelor's Degree in Business, Information Systems, Human Resources or a related discipline. PMP, PRINCE2 or equivalent project management certification is advantageous.
• Minimum 10 years of project delivery or implementation experience, including at least 5 years managing regional or multi-country projects and project teams.
• Strong track record delivering complex APAC implementations involving HRMS, HCM, payroll, ERP, EOR or enterprise SaaS platforms.
• Proven experience managing project scope, budget, governance, resource allocation, risk mitigation and stakeholder expectations.
• Solid understanding of payroll operations, HR processes and multi-country compliance requirements, preferably across Asia Pacific markets.
• Demonstrated leadership experience managing managers, remote teams and cross-functional stakeholders across different countries and time zones.
• Strong executive stakeholder management skills with the ability to engage senior client leadership and C-suite stakeholders.
• Commercially driven with the ability to balance delivery excellence, customer satisfaction and project profitability.
• Fluent English communication skills; additional Asian language capabilities would be advantageous.
• Willingness to travel regionally as required.

Working Location: Singapore