Regional Program Executive ( Implementation )

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Singapore seeks a Logistics Coordinator to oversee the onboarding and operational processes for new business accounts in the freight forwarding industry. This role involves developing project plans, conducting training, and optimizing workflows to ensure efficiency and alignment with company standards. Ideal candidates should possess a relevant degree and have at least 2 years of experience in logistics, alongside proficiency in tools such as Microsoft Excel and Teams.

Qualifications

• At least 2 years’ experience in the freight forwarding/logistics industry.
• Experience in export or import operations; air/ocean freight experience is a plus.
• Good command of written and spoken English.

Responsibilities

• Lead onboarding and implementation of new business accounts.
• Develop project plans, SOPs, and conduct training sessions.
• Identify opportunities for process optimization and collaborate with cross-functional teams.

Skills

Detail oriented

Time management

Interpersonal skills

Team player

Education

College or university degree in relevant fields

Tools

Microsoft Excel

Microsoft Teams

Microsoft Word

Microsoft PowerPoint

Job description

Job Description

• Lead and oversee the end-to-end process of onboarding and implementing new business accounts, ensuring a smooth transition and alignment with company standards.

• Provide support to Program and Project Managers across both internal and external customer projects, assisting in the planning, execution, and delivery of key initiatives.

• Develop detailed project plans, including Gantt charts and flow diagrams, to outline timelines, milestones, and key deliverables.

• Design, write, and refine Standard Operating Procedures (SOPs) to ensure consistency and operational efficiency across business functions.

• Conduct training sessions for local branch offices to ensure seamless adoption of new processes, systems, and tools.

• Organize and lead key progress meetings, providing timely updates to project stakeholders on implementation status, risks, and milestones.

• Develop and implement automated reporting solutions to streamline data collection, analysis, and decision-making processes.

• Enhance and deploy of Electronic Data Interchange (EDI) systems, ensuring alignment with business needs and IT infrastructure.

• Collaborate with the IT department to manage and execute new EDI implementations, ensuring integration with existing systems and processes.

• Identify opportunities for process optimization, working closely with cross-functional teams to design and implement enhancements.

• Review and provide feedback on work instructions (WIs) created by other account teams to ensure alignment with best practices and operational standards.

• Provide business insights and consultation to Regional IT teams, supporting the alignment of IT solutions with business goals and requirements.

• Any other ad-hoc duties as assigned by the Management/Manager from time to time.

Job Requirements

• At least 2 years’ experience in the freight forwarding/logistics industry with college or university with majors in relevant fields.

• Air/Ocean Freight experience is a plus.

• Proficient in Microsoft Excel, Teams, Word, PowerPoint

• Able to learn new systems and software quickly

• Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both.

• Detail oriented and able to manage their own schedule well.

• Has good time management

• Strong Team player

• Responsible and able to work remotely to deliver key tasks completed on time

• Good interpersonal skills

• Good command of Written and Spoken English. Proficiency in other languages are a

bonus

Working hours:

Mon to Fri 8.30am - 6pm