Regional IT Support Engineer (DHCP /Cloud Management / IT Infrastructure)

• Position: Regional IT Support Engineer (DHCP / Cloud Management / IT Infrastructure)
• Location: International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours: 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
• Salary (commensurate with experience): Up to $8000 + AWS + Medical/ Dental Allowance
• Duration: Permanent
• Industry: Develop and Manufacture an extensive range of building automation products

Main Responsibilities:

• Monitor and maintain computer systems and networks
• Diagnose and troubleshoot technical issues, including account setup, network configuration and cloud management
• Install and configure computer hardware, software, systems, networks, printers and scanners
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures and to ensure proper tracking and disposal
• Responsible for hardware and software licensing and compliance
• Maintain and ensure system security and data integrity
• Support members for usage of IT infrastructure (such as E-Learning system), create operation manuals when necessary
• Conduct IT trainings for new and existing employees
• Manage vendor contracts, maintenance agreements, equipment procurement, purchasing negotiations, and fostering relationships

Requirements:

• Degree or Diploma in Computer Science with at least 2 years relevant experience
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows OS environments
• Good understanding of cloud management, computer systems, mobile devices and other tech products
• On-site support and resolution of all software and equipment issues
• Ability to diagnose and troubleshoot basic technical issues
• Good problem-solving and communication skills
• The position may occasionally require carrying of IT equipment

Send your resume via Email to Jane@searchpersonnel.com.sg

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.