Regional Internal Control Manager

Hermès; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Hermès is seeking a Regional Internal Control Officer to strengthen standardization of business processes and internal control frameworks across the South Asia and Travel Retail Asia regions (12 entities). You will foster the ICO community, review implementations of processes, and help minimize business risks in a dynamic, multicultural environment.

You will roll out the internal control road map, train teams, and collaborate with auditors while traveling across regions.

Qualifications

• Minimum 8 years in internal controls, preferably in a multinational or Big 4 setting.
• Strong understanding of internal control frameworks and risk assessment.
• Experience using data analytics to improve control design and effectiveness.
• Excellent communication across levels to present risks and controls clearly.

Responsibilities

• Roll out the yearly internal control roadmap across the South Asia and Travel Retail Asia regions.
• Communicate new Group and Regional procedures and share best practices.
• Train operational teams and new employees on procedures.
• Maintain regular communication with internal and external auditors.
• Ensure regional consistency in controls and risk management.
• Monitor compliance risks including anti-corruption, data protection and AML.
• Follow up audit recommendations and update risk mapping analyses.
• Conduct internal control reviews for stores and offices and document results.
• Perform testing of internal control self-assessment tools and analyze monthly data for anomalies.
• Carry out field work controls when local ICO is absent.

Skills

Internal controls

CIA certification

Data analytics

Risk assessment

Communication skills

Team collaboration

Problem solving

Willing to travel

Job description

Position Description

This position will report to the Senior Regional Internal Control Manager, he/she will work to foster consistency and standardization across Hermès’ business processes and internal control frameworks within the South Asia Region and Travel Retail Asia regions (12 entities). Operating in a dynamic and multicultural environment, this role ensures a strong internal control landscape by reviewing the implementation of processes, systems, policies and procedures across these entities. He/she animates the ICO community by fostering mutual support among local ICOs across assigned markets. Additionally, the regional internal control officer recommends improvements to minimize business risks.

Roles and Responsibilities

Ensure the roll out of the yearly internal control road map designed by the Regional HQ and the Group Audit Department, this road map should be deployed through 3 main chapters:

Communication/ Animation/ Training

• Implement and communicate new Group and Regional procedures, encourage the sharing of best practices across different entities.
• Assist operational teams in applying these procedures and tailoring them to fit local contexts.
• Conduct training sessions for operational teams and new employees.
• Maintain regular communication with internal and external auditors.
• Ensure consistency amongst the region.

Risk Management

• Monitor and evaluate compliance risks in a multicultural environment, including areas such as anti-corruption, parallel market, data protection and anti-money laundering.
• Follow up on audit and internal control recommendations to ensure that identified risks are resolved promptly.
• Monitor, update and follow our risk mapping analysis: identify potential new risks and ensure all existing risks are covered.
• Maintain and update tools and checklists, to assess strengths and weaknesses in internal controls: define action plans on identified weaknesses.

Internal Control Review and Checks

• Conduct and document internal control reviews for stores, offices and other specific topics as needed.
• Perform testing and validation of internal control self-assessment tools, such as CHIC questionnaires.
• Analyse monthly data related to sensitive transactions and compliance issues to identify anomalies and trends.
• Perform field work controls (such as stock-takes…) in case of absence of the local ICO.

Skills and Experience

• A minimum of 8 years of experience in a similar role, preferably within a multinational organization or through Big 4 consulting services. Professional certifications, such as CIA are an advantage.
• A strong understanding of internal control frameworks, accompanied by a curious mindset and a desire to comprehend risks and controls.
• Experience in utilizing technology and systems to enhance the effectiveness and efficiency of internal controls.
• Sharp analytical skills to assess risk, materiality and interdependencies, with the ability to translate findings into actionable recommendations.
• Proficiency in data analytics to continuously improve control design and effectiveness.
• Excellent communication skills to clearly present internal control and risk topics to various levels of the organization.
• Ability to work both independently and collaboratively within a geographically diverse team.
• Adaptability to thrive in a fast-paced, evolving environment, along with a proactive approach to problem-solving.
• A collaborative spirit and a continuous improvement mindset with a focus on optimization.
• Frequent travelling is required.

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.