Regional Internal Control Manager

Hermes Singapore (Retail) Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Hermes Singapore (Retail) Pte Ltd is seeking a Senior Regional Internal Control Officer to foster consistency in processes and control frameworks across South Asia and Travel Retail Asia regions. The role reports to the Senior Regional Internal Control Manager and will animate the ICO community across 12 entities.

Responsibilities include implementing procedures, training teams, coordinating with auditors, and continuously improving risk mapping and control tools in a dynamic, multicultural

Qualifications

• Minimum 8 years in internal control or audit roles.
• Experience in multinational or Big 4 environments.
• CIA certification is an advantage.
• Strong understanding of internal control frameworks.
• Proficient in data analytics to improve controls.
• Excellent communication across levels and functions.
• Willingness to travel frequently.
• Ability to work independently and in diverse teams.

Responsibilities

• Implement and communicate regional procedures across entities.
• Assist operational teams in applying procedures to local contexts.
• Conduct training for operational teams and new employees.
• Maintain regular communication with internal and external auditors.
• Ensure consistency across the region in controls and processes.
• Monitor and evaluate compliance risks in a multicultural environment.
• Follow up on audit recommendations and update risk mapping and controls.
• Perform internal control reviews for stores, offices and topics as needed.
• Analyze monthly data related to sensitive transactions to identify anomalies and trends.
• Perform field work controls in case of absence of local ICO.

Skills

Internal controls

Data analytics

Analytical skills

Communication

Risk assessment

Auditing

Teamwork

Travel readiness

Job description

Position Description

This position will report to the Senior Regional Internal Control Manager, he/she will work to foster consistency and standardization across Hermès' business processes and internal control frameworks within the South Asia Region and Travel Retail Asia regions (12 entities).

Operating in a dynamic and multicultural environment, this role ensures a strong internal control landscape by reviewing the implementation of processes, systems, policies and procedures across these entities. He/she animates the ICO community by fostering mutual support among local ICOs across assigned markets. Additionally, the regional internal control officer recommends improvements to minimize business risks.

Roles and Responsibilities

Communication/ Animation/ Training

• Implement and communicate new Group and Regional procedures, encourage the sharing of best practices across different entities.

• Assist operational teams in applying these procedures and tailoring them to fit local contexts.

• Conduct training sessions for operational teams and new employees.

• Maintain regular communication with internal and external auditors.

• Ensure consistency amongst the region.

Risk Management

• Monitor and evaluate compliance risks in a multicultural environment, including areas such as anti-corruption, parallel market, data protection and anti-money laundering.

• Follow up on audit and internal control recommendations to ensure that identified risks are resolved promptly.

• Monitor, update and follow our risk mapping analysis: identify potential new risks and ensure all existing risks are covered.

• Maintain and update tools and checklists, to assess strengths and weaknesses in internal controls: define action plans on identified weaknesses.

Internal Control Review and Checks

• Conduct and document internal control reviews for stores, offices and other specific topics as needed.

• Perform testing and validation of internal control self-assessment tools, such as CHIC questionnaires.

• Analyse monthly data related to sensitive transactions and compliance issues to identify anomalies and trends.

• Perform field work controls (such as stock-takes…) in case of absence of the local ICO.

Skills and Experience

• A minimum of 8 years of experience in a similar role, preferably within a multinational organization or through Big 4 consulting services. Professional certifications, such as CIA are an advantage.

• A strong understanding of internal control frameworks, accompanied by a curious mindset and a desire to comprehend risks and controls.

• Experience in utilizing technology and systems to enhance the effectiveness and efficiency of internal controls.

• Sharp analytical skills to assess risk, materiality and interdependencies, with the ability to translate findings into actionable recommendations.

• Proficiency in data analytics to continuously improve control design and effectiveness.

• Excellent communication skills to clearly present internal control and risk topics to various levels of the organization.

• Ability to work both independently and collaboratively within a geographically diverse team.

• Adaptability to thrive in a fast-paced, evolving environment, along with a proactive approach to problem-solving.

• A collaborative spirit and a continuous improvement mindset with a focus on optimization.

• Frequent travelling is required.