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A leading recruitment firm in Singapore is seeking a Regional Head of Service & Operations to lead service delivery teams across APAC. The successful candidate will ensure high-quality installation and maintenance of data center infrastructure while directing regional projects and optimizing resources. Ideal candidates have significant experience in operations and project management, preferably with an engineering background. This role offers a unique opportunity to shape regional strategy and drive operational excellence.
Well established firm which provide customised data center infrastructure solutions for their customers in the region; they are recognised in the market for providing end to end solutions for complete data center fit-outs.
The Regional Head of Service & Operations will lead service delivery teams across APAC, ensuring high-quality installation, commissioning, and maintenance of data center infrastructure & systems while maintaining compliance with safety and quality standards.
They will oversee daily sales operations, streamline workflows, and support forecasting and reporting. Financial oversight includes managing accounts receivable and payable processes in collaboration with finance.
The role also involves directing regional projects, optimizing resources, and ensuring profitability. Acting as a key liaison across departments, the Regional Head of Service & Operations will drive resource planning, cross-functional alignment, lead participation in regional events, and implement process improvements.
Additionally, they will mentor teams, foster a culture of accountability and innovation, and stay current with industry trends and best practices.
The ideal candidate will have significant experience in operations, service delivery, or project management with experience working on mission-critical projects or data center / telecommunications projects. An engineering background is highly preferred with the adaptability to work in a start-up, lean & agile environment.
This role offers the opportunity to shape regional strategy, drive operational excellence, and deliver high-quality solutions that directly impact customer success and business growth.