Regional Head of 4PL Services Delivery

Job Responsibilities

• Provide strategic leadership and direction for 4PL services division, including planning, execution, and continuous improvement initiatives.
• P&L owner for each 4PL project, financial & operational accountability of all 4PL Projects performance.
• Lead and develop the 4PL team in all locations, to ensure efficient and effective delivery of 4PL services.
• Develop and implement 4PL projects, including operational strategies, processes, and technologies to enhance supply chain visibility, control, and performance across customers’ logistics networks.
• Build and maintain strong relationships with customers, understanding their business needs and delivering value-added solutions.
• Engage with logistics service providers (LSPs) and other stakeholders to design and implement customized 4PL solutions that meet customers’ unique requirements.
• Monitor, record, and report the performance with suitable recommendations on service delivery wins and service failures.
• Analyze supply chain data and metrics to identify opportunities for cost savings, process improvement, and service enhancement.