Regional Food Operations Leader

HA HA BIN SERVICE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

HA HA BIN SERVICE PTE. LTD. seeks an experienced operations leader to oversee daily performance across multiple food outlets in Singapore. You will ensure consistent food quality, safety, and high service standards while guiding outlet managers, chefs and staff.

Role requires hands-on involvement, strong leadership, and the ability to optimize costs, schedules and inventory. You will drive improvements, coordinate promotions and report to senior management.

Qualifications

• Relevant experience in managing multiple food outlets, coffee shops, food courts or F&B operations.
• Strong knowledge of kitchen operations, food preparation, food hygiene and outlet management.
• Experience in supervising outlet managers, chefs and operational staff.
• Strong leadership, communication and problem-solving skills.
• Able to work with employees from different backgrounds.

Responsibilities

• Oversee daily operations and performance of all assigned food outlets.
• Ensure consistent food quality, portion control, presentation and customer service standards across outlets.
• Supervise and support outlet managers, chefs and operational staff.
• Assist outlet teams with cooking, food preparation and kitchen operations when necessary.
• Conduct regular outlet visits and operational inspections.
• Ensure compliance with food safety, hygiene, workplace safety and company procedures.
• Monitor cleanliness and maintenance of kitchen areas and equipment.
• Manage staff scheduling, manpower allocation, attendance and coverage across outlets.
• Monitor outlet sales, costs, wastage, inventory levels and profitability.
• Implement cost-control measures and reduce wastage and inefficiencies.
• Review cashiering procedures, cash handling and stock control.
• Handle customer feedback, service recovery and operational complaints.
• Support recruitment, onboarding and performance management of outlet staff.
• Coordinate promotional activities, menu implementation and new product launches.
• Prepare operational reports and provide regular updates to senior management.
• Identify issues and implement corrective actions.
• Be hands-on and involved in outlet operations when required.
• Perform other ad hoc duties assigned by management.

Skills

Outlet management

Food safety

Leadership

Staff supervision

Operational planning

Job description

HA HA BIN SERVICE PTE. LTD. seeks an experienced operations leader to oversee daily performance across multiple food outlets in Singapore. You will ensure consistent food quality, safety, and high service standards while guiding outlet managers, chefs and staff.

Role requires hands-on involvement, strong leadership, and the ability to optimize costs, schedules and inventory. You will drive improvements, coordinate promotions and report to senior management.