Regional Director, Product Management, Mastercard Payment Gateway

MasterCard; Singapore; On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Regional Director for Product Management in the Asia Pacific region. This pivotal role focuses on enhancing the Mastercard Payment Gateway Services, driving product innovation, and collaborating with various teams to deliver exceptional payment solutions. The ideal candidate will possess a deep understanding of the gateway landscape, strong leadership skills, and a proven track record in the payments industry. Join a forward-thinking company that values innovation and teamwork, where your contributions will shape the future of digital payments and empower businesses across the region.

Qualifications

• Deep understanding of the gateway and acceptance ecosystem.
• Strong analytical mindset with financial data.

Responsibilities

• Develop market strategies and identify opportunities.
• Lead product lifecycle management and performance monitoring.

Skills

Analytical Skills

Leadership

Communication Skills

Problem-Solving

Market Strategy Understanding

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Regional Director, Product Management, Mastercard Payment Gateway Overview

Mastercard Gateway and Acceptance are key strategic priorities for the Asia Pacific region. Our goal is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering best-in-class experiences across both online and in-person commerce. We aim to establish Mastercard Payment Gateway Services (MPGS) as the preferred platform for acceptance.

As a critical component of Mastercard’s regional growth strategy, this role will lead product and program management for the Asia Pacific region. The individual will drive the delivery of new features, functionalities, payment channels, and options in collaboration with the Gateway Commercialization team, Customer Solution Centers, Global Product, Operations, Delivery, Compliance, Legal, Marketing, and other partners.

The successful candidate will jointly own budget goals and be evaluated based on revenue contributions from new service features, regional market enablement, and acquirer onboarding.

This role reports to the Senior Vice President, Gateways & Access, Asia Pacific.

Key Responsibilities

1. Develop a strong understanding of market strategy, industry trends, and customer needs in the gateway and acceptance landscape, including PSPs, payment facilitators, acquirers, and merchants.
2. Lead the product pipeline development for MPGS in Asia Pacific—identifying opportunities in collaboration with financial institution account teams, market development teams, and Customer Solution Centers.
3. Oversee the full product management lifecycle, including positioning, roadmap planning (24–36 months), intake coordination, feature development, technical onboarding, pricing, billing, sales enablement, and solution support.
4. Monitor and report on critical performance indicators through dashboards and operational reviews.
5. Support regional planning and opportunity identification by collaborating with account teams and empowering solution specialists.
6. Shape market value propositions based on customer insights and research; develop go-to-market strategies that clearly differentiate Mastercard in the acceptance space.
7. Provide market intelligence and product requirements to global Product Development and specialist teams.
8. Lead a team of product managers focused on core gateway processing, value-added services (VAS), domestic enablement, alternative payment methods (APMs), and omnichannel capabilities.
9. Drive strategies to enhance ecosystem value, increase acceptance usage, and grow acquiring-related revenues through cross-functional collaboration.

Qualifications and Experience

• Deep understanding of the gateway and acceptance ecosystem, preferably with experience in the Asia Pacific market.
• Prior experience in the payments, e-commerce, or acceptance services industry—ideally within a large PSP, acquirer, or similar organization.
• Strong analytical mindset and comfort working with financial data and performance metrics.
• Proven ability to engage senior stakeholders on business strategy and drive commercial outcomes.
• Leadership experience managing teams and working in a matrixed environment.
• Strong consultative and problem-solving abilities, with excellent communication, negotiation, and presentation skills.
• Demonstrated ability to leverage technology and innovation to deliver results.
• Skilled at cross-cultural communication, with a commitment to continuous improvement and operational efficiency.
• Ability to balance strategic thinking with attention to detail.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.