Regional Director- Medical Service Operations

Michael Page; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

Join a global leader in health and security services as a Regional Director for Medical Service Operations. This role involves overseeing operations across India and Central Asia, implementing strategies to enhance public health service delivery, and ensuring compliance with health regulations. Ideal candidates will have over 10 years of management experience in relevant fields and strong organizational and communication skills.

Qualifications

• Minimum 10 years in a management role within health, hospitality, travel, or aviation industries.
• Experience in a complex, matrix-led organization.

Responsibilities

• Oversee and coordinate all medical service operations within India and Central Asia.
• Implement strategies to improve efficiency of public health service delivery.
• Facilitate training and development programs for medical staff.

Skills

Business Development Acumen

Quality Improvement

Organizational Skills

Communication Skills

Interpersonal Skills

Customer Service Experience

Knowledge of Operational Policies

Education

Postgraduate Degree

Job description

Regional Director - Medical Service Operations

Opportunity to work with a global leader in health & security services and be at the forefront of healthcare innovation.

About Our Client

Our client is a leading global provider of health, security, and travel risk management solutions. The company offers a comprehensive suite of services designed to protect and support individuals and organizations operating in challenging environments worldwide.

Job Description

1. Oversee and coordinate all medical service operations within India and Central Asia.
2. Implement strategies to improve the efficiency of public health service delivery.
3. Collaborate with team members to ensure a cohesive approach to healthcare delivery.
4. Ensure compliance with local and international public health guidelines and regulations.
5. Develop and maintain relationships with key stakeholders in the public health sector.
6. Monitor and report on performance metrics, making necessary adjustments to operations.
7. Facilitate training and development programs for medical staff.
8. Manage budgets and resources for medical service operations.

The Successful Applicant

Culture

• Role models and reinforces the company's values of Passion, Expertise, Respect, and Care.
• Promotes and adheres to group policies and procedures, recommending improvements for more effective service delivery.
• Comfortable working in a matrix environment with complex stakeholder management.

Required Skills and Knowledge

• Strong business development acumen.
• Quality and business improvement expertise.
• Excellent organizational, communication, and interpersonal skills.
• Customer service delivery experience.
• Knowledge of operational policies and procedures.

Required Work Experience

• Minimum 10 years in a management role within health, hospitality, travel, or aviation industries.
• Experience operating in a complex, matrix-led organization.
• Geographical awareness and cultural sensitivity.
• Leadership experience including team management and performance monitoring.
• Experience implementing change and monitoring effectiveness.
• Proven ability to resolve issues and develop new solutions.
• Understanding of client requirements and expectations.
• Track record of delivering objectives within 6-12 months.

Qualifications

Postgraduate degree with excellent written and spoken English skills.

Position Requirements

• Deep understanding of client needs and expectations.
• Availability for some business travel.

What's On Offer

This role offers the opportunity to lead and influence medical service operations in India and Central Asia within a collaborative, purpose-driven environment dedicated to improving public health.

Contact: Sangya Shaily

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