Regional Customer Operations Coordinator (Logistics) - TK

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A multinational staffing firm in Singapore is seeking a Regional Customer Operations Coordinator to support logistics operations for a major MNC customer. The role involves coordinating with various internal teams, managing performance KPIs, and building strong relationships with the customer. Ideal candidates should have a Diploma in Logistics or Supply Chain and 3 years of relevant experience in the industry. Proficiency in MS Office and strong analytical skills are essential. This position offers a competitive salary and benefits.

Benefits

AWS + Variable Bonus

Shuttle bus provided

Qualifications

• 3 years of relevant experience in Warehousing & Distribution.
• Fast paced environment adaptability.
• Experience in Forwarding / Contract Logistics is an advantage.

Responsibilities

• Support regional operations for a MNC Customer.
• Co-ordinate with internal teams on service performances.
• Build relationships with MNC customer and stakeholders.

Skills

Logistics coordination

Reporting and KPIs management

Strong analytical skills

MS Office proficiency

Problem-solving

Education

Minimum Diploma in Logistics or Supply Chain

Tools

MS Excel

MS PowerPoint

Job description

• AWS + Variable Bonus
• Location: Changi (Shuttle bus provided)
• Working Hours: (Mon-Fri , 9 am to 6 30 pm)
• Overseas Travelling is NOT required

Regional Customer Operations Coordinator (Logistics)

Job Requirements:

• Support regional operations for a MNC Customer in Electronics & Electrical industry
• Point of contact for a MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country account management teams in South Asia & Oceania, East Asia and Japan on day-to-day regional operations matters and service performances
• Daily & monthly reporting on visibility + Performance KPI reports. Need to support on weekends during last week of the month for month end visibility + revenue maximization for MNC customer
• Build good relationships and foster strong rapport with MNC customer & Internal stakeholders
• Claims administrative role in coordinating & handling both internal + external claims related to MNC customer.
• Assist department in generating reports, claims, insurance, etc. to meet business requirements of MNC Customer
• Support regional opportunities to expand business share of MNC Customer

Job Responsibilities:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Forwarding / Contract Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Strong analytical and process orientation problem solving skills
• Good initiative & ability to work with minimal supervision independently as well as in team.
• Able to work in fast paced environment

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for Regional Customer Operations Coordinator (Logistics) - TK " .

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Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen