Regional Commercial Director - Southeast Asia & Oceania

Richemont Luxury; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

A leading luxury brand in Singapore seeks a strategic leader to define regional commercial strategies and drive retail performance. The successful candidate will manage teams, create impactful KPIs, and enhance customer experiences. Ideal for those with strong leadership skills and a deep understanding of retail operations. The role offers an opportunity for significant impact in a prestigious environment.

Qualifications

• Strong leadership and interpersonal skills.
• Deep understanding of retail performance.
• Ability to manage multiple projects effectively.
• High level of integrity and results-orientation.

Responsibilities

• Define the regional commercial strategy and roadmap.
• Maximize omnichannel performance and manage teams.
• Develop KPIs and action plans for retail teams.
• Inspire and manage team members to create a positive environment.

Skills

Leadership skills

Organizational skills

Digital mindset

Project management

Interpersonal skills

Job description

KEY RESPONSIBILITIES:

Commercial Strategy & Performance:

• Define the Regional commercial strategy and roadmap
• Support the development of our internal & external boutique network in the region by establishing clear development roadmaps in a context of boutique network expansion
• Define similar roadmaps to drive the performance of our Watch specialists multi-brand network performance and continue to strengthen partnership with our retailers
• Maximize our omnichannel performance, while managing and coaching our internal Ecom and CRC teams
• Develop strong relationships with our VICs in the region
• Provide insights from the market on competition and trends
• Actively contribute to build the long-term business plan as well as yearly strategic plan
• P&L ownership of the commercial department
• Maximize the performance of our collections including novelties & High End Watchmaking
• Collaborate closely with HQ on strategic initiatives that contribute to the brand equity development for the region and its markets

Retail Excellence:

• Define key strategies for the Maison in retail and client-centric environment
• Elevate the retail operations by identifying business needs and implementing strategies to guarantee the highest standards of boutique operations and to enhance the Maison’s performance
• Develop measurable and impactful KPIs and define strategy and action plans to motivate and lead retail teams with clear directions based on the Maison’s goals and long-term visions
• Benchmark and drive hospitality and client-centric initiatives to deliver memorable in-boutique experiences for sustainable growth

Team Management & Talent Development :

• Inspire, coach and manage team members to create a passionate environment
• Develop hand-in-hand with HR on career path to grow our commercial & retail talents
• Nurture the retail culture and diffuse a strong Retail mindset in the region
• Foster new ideas that bring added-value to the Maison by providing cohesive and entrepreneurial environment

ABOUT YOU:

• Strong leadership, interpersonal and organizational skills
• Deep understanding of retail performance and levers that drive business.
• Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, high-growth environment
• Demonstrated ability to be operationally savvy in retail environment. High curiosity and desire to seek out new trends and best practices to elevate operational excellence.
• Digital mindset & ability to encourage others to adapt to new technologies & trends.
• Experience in working transversally with all key functions in a market/HQ
• Ability to work strategically and collaboratively across departments
• Strong team working and project management skills combined with ability to work as part of a cross functional team
• High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan
• Global Mindset & Curiosity: Experience working in international and global environments
• Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner
• Clear thinker with outstanding numeric ability supported by a rounded commercial awareness