Regional Account Manager, Research Solutions, APAC

DIH Pte Ltd; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A leading company in medical devices is looking for a Regional Account Manager who will drive sales and foster exceptional customer relationships within a defined territory. The ideal candidate will have a strong background in the medical devices field, particularly in robotic rehabilitation, and demonstrate excellent strategic selling skills. This dynamic role offers an opportunity to work closely with leading opinion leaders and institutions, playing a key part in the growth and success of the business.

Qualifications

• 5+ years marketing and sales experience in medical devices.
• Proven track record in operational and strategic selling.
• Existing network in gait or motion analysis community.

Responsibilities

• Generate sales and maintain customer relationships in a defined area.
• Analyze market potential and implement sales strategies.
• Provide management with reports on customer needs and competitive activities.

Skills

Customer relationship management

Sales strategy development

Analytical skills

Communication skills

Negotiation skills

Education

MSc degree in Business

Human Movement Science

Sports Medicine

Biomedical / Biomechanical engineering

Job description

Job Overview

The Regional Account Manager (RAM), Research Solutions is responsible for research sales development (direct and indirect) in a geographically defined territory, focused on customers that conduct and/or contribute to Research in our field (Rehabilitation Centers, Universities and Sports Institutions, Military etc.). The jobholder contributes to the growth of the company by delivering exceptional customer service to existing customers and applying superior selling skills to develop new leads and convert them into new sales and customers.

Responsibilities (tasks & objectives)

The assigned function includes but is not limited to the following main tasks:

• Present, promote and generate sales of products and ensure representation of our company in defined geographical area

• Consult with the customer to supply the best solution we can offer and with that establish, develop and maintain positive business and customer relationships

• Achieve agreed or above agreed sales targets

• Analyze the territory/market’s potential and develop the market accordingly by defining and implementing marketing and sales strategies

• Establish new sales channels

• Execute promotional workshops, conferences and other events

• Provide management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.

• Build a strong network for our company by consulting and discussing portfolio solutions with leading opinion leaders and clinicians in the designated region

• Keep abreast of best practices and promotional trends

• Coordinate sales efforts with regional team members and other departments

• Ensure and track sales performance within our CRM by managing leads, opportunities and all other KPI’s like actions, meeting notes, business plans, targets to establish sales excellence

• Ensure and foster transparent efficient communication and reporting within the organization

  Qualifications (skills, education & experience)

  • MSc degree in Business, Human Movement Science, Sports Medicines or Biomedical / Biomechanical engineering

  • 5+ Marketing and sales experience in medical devices field, preferably robotic rehabilitation and gait assessment devices

  • A proven track record in operational and strategic selling positions in an international environment

  • An existing network in the respective regions within gait or motion analysis community

  • Experience with capital projects management

  • Great people skills with a high level of assertiveness

  • Strong analytical, strategic and coordinating skills

  • Sound knowledge and understanding of business and technology

  • Outstanding communication, influencing negotiation and presentation skills

  • Fluency in the English language (spoken and written), other languages are a plusespecially Chinese/Mandarin