Regional Account Manager (Beauty)

CEVA Logistics Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

CEVA Logistics Singapore is seeking a Key Account Manager to strengthen its position in the Beauty vertical. The successful candidate will leverage their expertise in account management and sales to drive growth and establish strong relationships with key accounts throughout the Asia Pacific region.

Qualifications

• At least 7 years experience in a fast-paced MNC environment.
• Experience in freight-forwarding, contract logistics, and warehousing business.
• Strong experience in key account management in Asia Pacific.

Responsibilities

• Identify key account targets and study the Beauty Market industry.
• Represent CEVA Logistics in the tender process and promote services.
• Monitor customer account profitability and support service operations.

Skills

Sales skills

Analytical skills

Communication skills

People skills

Education

Bachelor’s Degree in Business Management

Bachelor’s Degree in Supply Chain Management

Job description

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.

About the role

Reporting to the Head of Beauty vertical Asia Pacific, this role will develop and maintain CEVA Logistics’ position among referenced customers as key accounts and guarantee the company’s operational and commercial commitments.

What you will be doing

1) Perform lobbying actions

• Identify key account targets based in Asia Pacific region

• Study and understands the Beauty Market industry by collating the widest knowledge possible (activities, market trends, changes, subsidiaries, decision structures…)

• Work with Vertical lead to develop & capture market share among existing and targeted Beauty accounts with the APAC Region

• Effectively interact with our network to support overall Beauty vertical development, and work with local sales teams in achieving targeted growth for each entity

• Act as an internal consultant and share know-how about the Beauty vertical

• Establish a referencing strategy for regional or global accounts (decision-makers, accounts mapping, lines of approach…)

• Undertake necessary lobbying among prospective key accounts to promote CEVA Logistics and to obtain the opportunity to participate in future tenders

2) Commercialize and argue CEVA Logistics sales offer

• Represent CEVA Logistics to key accounts whose reporting needs a centralized and collaborative action (multi-scope)

• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)

• Sell the whole CEVA Logistics services supported by internal expertise

• Promote CEVA Logistics services and key Asia stations and regions

• Implementing new business strategies to expand the Beauty vertical with new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites

• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services

• Answer to tenders with Tender Management Desk/ Contract Logistics Solutions Team, if needed

• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers

• Support services or operation sites via appropriate information on SOP to apply

• Intervene among sites and participate in dispute settlement

• Monitor customer account profitability and problems linked to receipts with site managers

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business

• Report sales actions undertaken to perpetuate and develop CEVA Logistics key customer accounts

• Participate to meetings settled by hierarchy

• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor’s Degree in Business Management, Supply Chain Management or related fields

• At least 7 years experience in a fast paced and dynamic MNC environment

• Experience in freight-forwarding/ contract logistics/warehousing business

• Experience in key account management and development, preferably with network/contacts of decision makers in Asia Pacific

• Strong sales skills, good analytical skills

• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task

• Positive, highly adaptable and possesses strong people skills

• Able to adapt to different and difficult situations, people, countries

• Be autonomous and work well in a team

• Innovative and has the ability to provide value-added business solutions and alternatives

• Strong communication skills, written and presentation skills in English (business communication)

CEVA Logistics is a vast global business of 110,000 employees, representing every race, gender, marital status, sexual orientation, disability, age, religion or belief, nationality and ethnicity.

We recognize that people from different backgrounds and with different experiences and skills contribute new knowledge and perspectives that improve our service offerings and business practices and strengthen relationships with our diverse customers.We work to provide a positive environment in which every employee feels valued and respected and is supported in reaching their full potential. We walk the talk.