Receptionist cum Retail Sales (Customer Service | ALL WELCOME) - Up to $2,800

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fire protection company is seeking a Receptionist cum Retail Sales Associate located near Boon Lay. The role involves greeting customers, managing inquiries, processing quotations, and ensuring an organized retail environment. Candidates should be bilingual in English and Mandarin and possess at least 1 year of administrative experience.

Benefits

Performance Bonus

14 Days Annual Leave

Overtime Pay

Qualifications

• Minimum ITE certification and above required.
• Minimum 1 year of administrative work experience.

Responsibilities

• Greet and assist customers who visit the store.
• Prepare quotations and manage customer confirmations.
• Ensure an organized and welcoming front desk.

Skills

Bilingual in English and Mandarin

Customer service

Communication

Education

ITE certification

Job description

• Position: Receptionist cum Retail Sales Associate
• Location: Boon Lay (Near Boon Lay/Pioneer MRT)
• Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month
• Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 14 Days Annual Leave + OT Pay (if required)
• Duration: Permanent
• Industry: Fire Protection

Main Responsibilities:

• Greet and assist customers who visit the store
• Address customer inquiries and provide product and service information with professionalism and accuracy
• Ensure a clean, organized, and welcoming front desk and retail area
• Answering incoming phone calls promptly
• Prepare quotations based on the service report and communicate with customers via email or phone for acknowledgment
• Manage customer confirmations, proceed with quotations, and generate invoices
• Ensure proper documentation, including photocopying and signing off on service reports before handing them over to the servicing center
• Notify customers when items are ready for collection and assist in processing payments
• Hand over items with required servicing labels and ensure all documentation is completed and filed appropriately
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum ITE certification and above
• Minimum 1 year of administrative work required

Email to: [e-mail] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.