Receptionist cum Retail Sales (Customer Service | ALL WELCOME) - Up to $2,800

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the fire protection industry is looking for a Receptionist cum Retail Sales Associate. The role involves assisting customers, managing inquiries, and handling administrative tasks. Candidates should be bilingual in English and Mandarin, with at least one year of administrative experience. This permanent position offers a salary of up to SGD 2,800, performance bonuses, and benefits.

Benefits

Performance Bonus

14 Days Annual Leave

OT Pay (if required)

Qualifications

• Minimum ITE certification or higher.
• At least 1 year of administrative experience.

Responsibilities

• Greet and assist customers who visit the store.
• Prepare quotations based on service reports.
• Manage customer confirmations and generate invoices.

Skills

Bilingual in English and Mandarin

Customer service

Education

ITE certification or higher

Job description

Position: Receptionist cum Retail Sales Associate

Location: Boon Lay (Near Boon Lay/Pioneer MRT)

Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month

Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 14 Days Annual Leave + OT Pay (if required)

Duration: Permanent

Industry: Fire Protection

Main Responsibilities:

• Greet and assist customers who visit the store
• Address customer inquiries and provide product and service information professionally and accurately
• Maintain a clean, organized, and welcoming front desk and retail area
• Answer incoming phone calls promptly
• Prepare quotations based on service reports and communicate with customers via email or phone for acknowledgment
• Manage customer confirmations, process quotations, and generate invoices
• Ensure proper documentation, including photocopying and signing off on service reports before handing them over to the servicing center
• Notify customers when items are ready for collection and assist in processing payments
• Hand over items with required servicing labels and ensure all documentation is completed and filed appropriately
• Perform any other ad-hoc duties as assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who speak only Mandarin
• Minimum ITE certification or higher
• At least 1 year of administrative experience

For more information, email: [e-mail]

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Contact: Abby Pang, Deputy Consulting Director (APAC)

Reg no.: R2093867 | EA No: 13C6684

We appreciate your interest. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted. If you do not hear from us within this period, your application may not have been shortlisted. We encourage you to continue your job search and will contact you if suitable roles arise. Best wishes!