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Receptionist cum Retail Sales (ALL WELCOME) - Up to $2,800 + Performance Bonus

SEARCH PERSONNEL PRIVATE LIMITED

Singapore

On-site

SGD 20,000 - 60,000

Full time

10 days ago

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Job summary

A leading company in fire protection seeks a Receptionist cum Retail Sales Associate to manage customer relations and provide top-tier service. The ideal candidate will greet customers, handle inquiries in both English and Mandarin, and manage administrative tasks effectively. This opportunity offers a competitive salary and performance bonuses, aiming to enhance service quality in a vital industry.

Benefits

Performance Bonus
14 Days Annual Leave

Qualifications

  • Minimum ITE certification and above required.
  • At least 1 year of administrative work experience.
  • Fluency in both English and Mandarin for customer engagement.

Responsibilities

  • Greet and assist customers at the store.
  • Provide product information and ensure a clean retail area.
  • Handle customer inquiries and manage documentation.

Skills

Bilingual in English and Mandarin
Customer Service

Education

ITE certification

Job description

  • Position: Receptionist cum Retail Sales Associate
  • Location: Boon Lay (Near Boon Lay/Pioneer MRT)
  • Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month
  • Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 14 Days Annual Leave + OT Pay (if required)
  • Duration: Permanent
  • Industry: Fire Protection

Main Responsibilities:

  • Greet and assist customers who visit the store
  • Address customer inquiries and provide product and service information with professionalism and accuracy
  • Ensure a clean, organized, and welcoming front desk and retail area
  • Answering incoming phone calls promptly
  • Prepare quotations based on the service report and communicate with customers via email or phone for acknowledgment
  • Manage customer confirmations, proceed with quotations, and generate invoices
  • Ensure proper documentation, including photocopying and signing off on service reports before handing them over to the servicing center
  • Notify customers when items are ready for collection and assist in processing payments
  • Hand over items with required servicing labels and ensure all documentation is completed and filed appropriately
  • Any other ad-hoc duties assigned

Requirements:

  • Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
  • Minimum ITE certification and above
  • Minimum 1 year of administrative work required

Email to: abby.pang@searchpersonnel.com.sg for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

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