Receptionist Cum Admin Assistant #Sengkang

-; Singapore; On-site; USD 25,000 - 45,000; Full time

Job summary

An established primary school is seeking a dedicated individual for front desk management and general administrative support. This role is crucial in creating a welcoming environment for students and parents, ensuring effective communication and assistance in daily operations. The ideal candidate will possess strong communication and customer service skills, along with the ability to handle a variety of tasks in a dynamic setting. If you are a mature, caring individual looking to make a positive impact in a school environment, this opportunity is perfect for you. Join a team committed to fostering a supportive atmosphere for learning and growth.

Qualifications

• Minimum GCE 'N' level required.
• 2 years of relevant experience preferred, especially in a primary school.

Responsibilities

• Manage front desk duties with a customer service mindset.
• Assist in reception tasks and maintain tidiness of the area.
• Support general admin duties as needed.

Skills

Communication Skills

Interpersonal Skills

Customer Service Skills

Team Player

Initiative

MS Office Proficiency

Education

GCE 'N' Level

Job description

Qualification

• Minimum GCE "N" level

Other Requirements

• Preferably has 2 years of relevant work experience, with an added advantage if the experience is within a primary school environment.
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Good customer service skills
• Mature individual with a pleasant disposition, is polite, patient, caring and positive
• Proficient in MS Office

Working hours

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 0.5hr lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 0.5 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Reception

• Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents' feedback/ messages from phone calls or walk-in parents
• Handle daily varied demands and queries from parents/students/vendors/saff etc
• Render first level assistance to walk-in students' needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Handle/support situation when students' vomit, soiled their clothes
• Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
• Assist in receiving of goods and incoming mails
• Maintain tidiness of the Reception area at all times

General Admin

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
• Attend to students leaving school early
• Assist in the dissemination of information: school circulars, parents' messages
• Manage stock of spare uniform
• Keep stock of first aid items
• Maintain the forms in the reception trays to ensure forms are current and replenished timely
• Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
• Support any other general admin duties as and when required.
• Any other duties assigned by School Leaders/Head of Departments/Administration Manager.