Receptionist (Chinese Speaking)

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading facilities management company in Singapore is seeking a mature and proactive Front Desk Receptionist to lead front desk services. The ideal candidate must be fluent in Mandarin, manage reception operations, coordinate meetings, and oversee travel arrangements while ensuring high professional standards. This role emphasizes ownership and alignment with organizational goals.

Qualifications

• Mature and proactive individual.
• Ability to manage front desk services and team.
• Experience with business travel arrangements.
• Strong commitment to customer service.

Responsibilities

• Operate the switchboard and manage communications.
• Provide professional guest reception services.
• Manage meeting room bookings and setups.
• Coordinate employee business travel arrangements.
• Oversee stationery requests and inventory management.

Skills

Mandarin speaking

Professional guest reception

Organizational skills

Job description

Overview

Mandarin speaking, able to read and write. We are seeking a mature and proactive Front Desk Receptionist to lead and manage front desk services and the front desk team for a Chinese MNC. The ideal candidate will take ownership in aligning service delivery with Facilities Management (FM) goals, ensuring full compliance with company policies, and maintaining a high standard of professionalism in all front desk operations.

Responsibilities

• Operate the switchboard efficiently and manage all incoming communications.
• Update and maintain the monthly telephone directory and staff list, incorporating new joiners weekly.
• Provide professional guest reception services, ensuring timely welcome arrangements and coordinating tea service to maintain excellent hospitality standards.
• Manage meeting room bookings, conduct daily inspections, ensure a clean and professional environment, and oversee setup of meeting room facilities as per user requirements.
• Serve as the main coordinator for employee business travel arrangements, including flight and hotel bookings, and travel insurance documentation. Adhere strictly to updated travel policies and approval, operational, and financial review procedures.
• Support international business travelers visiting the Singapore office by managing access permissions and verifying travel documentation in compliance with company policies.
• Provide additional front desk support services as directed by the Hub Lead.
• Coordinate and facilitate soft service requests and resource allocations as needed.
• Manage company pool car bookings.
• Provide backup support for mailroom services when required.
• Update and maintain nameplate information upon request.
• Oversee stationery requests and inventory management.
• Perform other related duties as assigned.