Receptionist and Housekeeping

Authentic HR Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality establishment in Singapore is seeking a Receptionist and Housekeeper to join their team. This combined role encompasses welcoming guests, managing reservations, and maintaining cleanliness standards throughout the facility. Candidates should possess strong communication skills and a diploma in tourism and hospitality is a plus. The position requires staying fit to handle cleaning tasks and working varied hours, including weekends.

Qualifications

• Experience in reception or housekeeping preferred.
• Good computer literacy for booking systems.
• Physically fit able to perform cleaning tasks.

Responsibilities

• Greet and assist guests in a professional manner.
• Clean guest rooms and common areas to high standards.
• Manage room reservations and respond to guest inquiries.

Skills

Communication

Interpersonal Skills

Multitasking

Computer Literacy

Education

Diploma in Tourism and Hospitality

Job description

Work Location: Clark Quay

Work Week: 6 days per week

Working Hours: Shift 1: from 9 am to 6 pm

2nd Shift: from 12 pm to 9 pm

Monthly Salary Ranges: S$2,800 to S$3,400

We represent our client, who is committed to providing affordable, accessible, yet comfortable accommodation with hotel facilities such as hair dryers, coffee, and tea facilities, safe deposit boxes, and many more, available to all their guests. They are now seeking the right talent for the combined role of Receptionist and Housekeeperto join their team and support their operations.

Key Responsibilities:

Receptionist Duties:

1. Greet and assist guests in a professional and welcoming manner.

2. Handle guest check-ins and outs efficiently using the hostel’s booking software.

3. Manage room reservations via phone, email, and online platforms.

4. Handle payments, issue invoices/receipts, and perform daily cash balancing.

5. Respond politely and promptly to guest inquiries, complaints, or requests

6. Maintain guest records accurately and ensure data confidentiality.

7. Perform basic administrative tasks, including email correspondence and filing.

Housekeeping Duties:

1. Clean guest rooms, bathrooms, and common areas to hostel standards.

2. Replenish room supplies, including toiletries, towels, and linens.

3. Report any maintenance or safety issues to management.

4. Ensure housekeeping supplies are stocked and organized.

5. Follow health, hygiene, and safety standards consistently.

Job Requirements:

1. A diploma in tourism and hospitality is a plus.

2. Proven experience in reception or housekeeping preferred (training can be provided).

3. Good computer literacy – able to use booking/reservation systems and email.

4. Strong communication and interpersonal skills.

5. Ability to multitask and work independently with minimal supervision.

6. Physically fit and able to perform cleaning tasks.

7. Professional appearance and positive attitude.

8. Able to work on weekends and public holidays, if required.